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Texas Roadhouse

Assistant Service Manager

Job Overview

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Employment Type

Full-time
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Work Schedule

Flexible
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Benefits

Medical insurance
Dental Insurance
Vision Insurance
Paid vacation
Parental leave
short-term disability
long-term disability
Life insurance
accident insurance
critical illness insurance
Identity Theft Protection
Employee assistance program
401(k) retirement plan
flexible spending accounts
Tuition Reimbursement
profit-sharing program
Stock units program
Annual holiday bonus

Job Description

Texas Roadhouse is a dynamic and people-first restaurant company renowned for its commitment to Legendary Food, Legendary Service, and Legendary People. As a leading steakhouse chain, Texas Roadhouse prides itself on not only serving high-quality steaks but also on fostering a workplace culture that values passion, integrity, partnership, and fun with purpose. This culture supports employees in loving what they do today while preparing them for exciting future opportunities within the company. Known for its lively atmosphere and friendly environment, Texas Roadhouse combines excellent food with outstanding service, creating memorable dining experiences for guests. The company is dedicated to providing... Show More

Job Requirements

  • High school diploma or equivalent
  • prior experience in restaurant management or supervision
  • ability to lead and manage a diverse team
  • strong communication and customer service skills
  • knowledge of food handling and safety standards
  • ability to work flexible hours including evenings, weekends, and holidays
  • physical ability to perform hands-on duties
  • commitment to company core values

Job Qualifications

  • High school diploma or equivalent
  • prior management or supervisory experience in a restaurant setting
  • strong leadership and interpersonal skills
  • excellent communication abilities
  • ability to work in a fast-paced environment
  • knowledge of food safety and alcohol service regulations
  • experience in training and developing staff
  • proficiency in scheduling and inventory management
  • ability to motivate and inspire a team
  • problem-solving skills

Job Duties

  • Oversees service in the Front of House
  • enforces compliance with employment policies in area of responsibility
  • oversees and approves all Front of House side work
  • provides and oversees thorough training
  • works during peak business times to set the pace in the Front of House
  • manages through hands-on supervision including non-scheduled assistance with serving, hosting, cooking
  • ensures 100 percent table visitation to gather customer insights and assist in sales strategy development
  • leads by example to help develop employees and assistants
  • helps to cross-train employees
  • oversees scheduling of designated departments as directed by the Service Manager
  • develops promotions to drive sales and conducts alley rallies
  • manages compliance with Responsible Alcohol Service training
  • understands and practices safe food handling procedures
  • ensures cleanliness and safety of the restaurant
  • helps to control guest flow
  • assists with liquor inventory and ordering
  • assists Local Store Marketer with building sales
  • maintains culture of the restaurant and lives core values daily: passion, integrity, partnership, and fun with purpose

Job Qualifications

Experience

Mid Level (3-7 years)

Job Location

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