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Texas Roadhouse

Assistant Service Manager

Job Overview

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Employment Type

Full-time
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Work Schedule

Flexible
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Benefits

Medical insurance
Dental Insurance
Vision Insurance
Paid vacation
Parental leave
Adoption assistance
short-term disability
long-term disability
Life insurance
accident insurance
critical illness insurance
Identity Theft Protection
Employee assistance program
Business travel insurance
401(k) retirement plan
flexible spending accounts
Tuition Reimbursement
profit-sharing program
restricted stock units program
Annual holiday bonus

Job Description

Texas Roadhouse is a renowned American casual dining restaurant chain famous for its legendary food, particularly its hand-cut steaks, fresh-baked bread, and a wide variety of mouth-watering dishes, combined with a vibrant and fun atmosphere. Founded in 1993, the company prides itself on a people-first culture that prioritizes employees and customers alike, creating a warm environment where legendary service is the standard. The brand’s mission is to deliver not just quality food but a whole experience that keeps guests coming back and employees thriving within a community-oriented workplace.

As a restaurant company specializing in steaks and classic America... Show More

Job Requirements

  • High school diploma or equivalent
  • Previous experience in a supervisory or management role in the restaurant industry
  • Strong communication and interpersonal skills
  • Ability to lead and motivate a team
  • Knowledge of health and safety regulations
  • Experience with scheduling and staff training
  • Willingness to work flexible hours including nights, weekends, and holidays
  • Ability to handle stressful situations calmly
  • Commitment to maintaining a positive work environment
  • Valid work authorization

Job Qualifications

  • Previous restaurant or hospitality supervisory experience
  • Strong leadership and communication skills
  • Ability to manage a team effectively during peak business times
  • Knowledge of responsible alcohol service
  • Understanding of food safety standards and procedures
  • Experience in training and developing staff
  • Ability to manage scheduling and promote team collaboration
  • Customer service oriented
  • High school diploma or equivalent
  • Flexible and adaptable to changing environments
  • Passion for delivering legendary food and service
  • Familiarity with restaurant operations and inventory management

Job Duties

  • Oversees service in the Front of House
  • In conjunction with all management, enforces compliance with all employment policies in area of responsibility
  • Oversees/approves all Front of House side work
  • Provides/oversees thorough training
  • Works during peak business times to set the pace in the Front of House
  • Manages through hands on supervision of the restaurant including non-scheduled assistance with serving, hosting, cooking, etc.
  • Ensures 100% table visitation of customers to gather customer insights and assist Service Manager in developing a sales strategy to improve customer experience and drive sales
  • Leads by example to help develop employees and assistants
  • Helps to cross-train employees
  • Oversees scheduling of designated departments as directed by the Service Manager
  • Develops promotions (incentives) to drive sales and conducts alley rallies as directed by Service Manager
  • Manages compliance with Responsible Alcohol Service training requirements
  • Understands and practices safe food handling procedures
  • Ensures that the cleanliness of the restaurant and safety of guests are maintained at all times
  • Helps to control the guest flow
  • Assist with liquor inventory and ordering
  • Assists Local Store Marketer with building sales
  • Maintains culture of the restaurant and lives core values every day including passion, integrity, partnership, and fun with purpose

Job Qualifications

Experience

Mid Level (3-7 years)

Job Location