Job Overview
Employment Type
Full-time
Compensation
Type:
Salary
Rate:
Range $96,323.00 - $120,404.00
Work Schedule
Rotating Shifts
On-call
Weekend Shifts
Benefits
Health Insurance
Dental Insurance
Vision Insurance
Retirement Plan
Paid Time Off
Professional development opportunities
Employee wellness programs
Job Description
The City of Charlotte, known as America’s Queen City, is seeking to hire a dedicated professional to assist in managing the Security Operations Division at Charlotte Douglas International Airport. Charlotte fosters a diverse and inclusive community, committed to providing quality public services that promote safety, health, and quality of life for all residents and visitors. The Aviation Department plays a crucial role in ensuring safe airport operations where teamwork, accountability, and responsiveness are valued. The city is proud to be a family-oriented, safe environment where every employee's contribution enhances the community’s thriving spirit.
This position, within the Aviation Department’s Operatio... Show More
This position, within the Aviation Department’s Operatio... Show More
Job Requirements
- high school diploma or equivalent and 9 years of relevant experience
- associates degree and 7 years of relevant experience
- bachelor’s degree and 5 years of relevant experience
- master’s degree and 3 years of relevant experience
- valid North Carolina driver’s license or ability to obtain
- Airport Security Coordinator certification required within 60 days of employment
- ability to obtain National Incident Management System ICS-100, ICS-200, ICS-700, ICS-800 certifications within 60 days of hire
- ability to work all hours including weekends, holidays, and emergencies
- ability to pass pre-employment drug screening and physical examination
- willingness to work both indoors and outdoors in varying weather conditions
- ability to perform physically demanding tasks such as walking long distances and lifting up to 25 lbs
- ability to undergo background checks in compliance with federal and state laws
Job Qualifications
- bachelor’s degree with five years of experience or associate’s degree with seven years of experience
- major coursework in aviation, business, public administration, criminal justice, or related field
- minimum three years of direct supervisory experience in airport operations, management, security, or law enforcement
- possession of AAAE Certified Member, ACE-Security, AAE, CPP, or PSP certifications preferred
- comprehensive knowledge of 49 CFR Part 1542, TSA regulations and airport security programs
- considerable knowledge of airport operations and safety precautions
- proficiency with Microsoft Office and other relevant software
- skills in contract management and budgeting
- ability to develop and implement security policies and emergency response plans
- strong leadership, communication, organizational, and interpersonal skills
- ability to respond effectively in emergencies and maintain professional relationships
Job Duties
- Assist in managing personnel and programs required to operate a Category X commercial airport in compliance with TSA and other regulations
- Oversee development and compliance with Security Operations Standard Operating Procedures
- Administer Airport Security Program ensuring TSA regulatory compliance
- Serve as Alternate Airport Security Coordinator and liaison with federal and local law enforcement agencies
- Be available for 24/7 response and rotating on-call duties
- Formulate and update security policies and procedures
- Enforce airport security rules and regulations
- Respond to and manage airport emergencies and irregular operations
- Coordinate Security Operations response efforts and serve in incident command roles
- Conduct emergency response training related to airport security
- Assist in administration of the Security Services contract including audits and dispute resolution
- Collaborate with all Aviation Departments to maintain airport operations and security compliance
- Coordinate security activities with airport tenants and stakeholders
- Manage the Security Notice of Violation program and serve on the Badge Revocation Review Board
- Oversee training programs and maintain training records
- Develop security inspection, screening, and insider threat programs
- Record, analyze, and report performance metrics
- Develop procedures for security incident reporting and recording
- Implement risk and vulnerability assessments and quality control programs
- Supervise Security Operations personnel including hiring, training, and performance review
- Manage use of overtime and monitor personnel morale
- Assist with budget development and contract service leveraging
- Maintain compliance with federal, state, and local regulations
- Perform other duties as assigned
Job Qualifications
Experience
Expert Level (7+ years)
Job Location
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