Job Overview
Employment Type
Full-time
Compensation
Type:
Salary
Rate:
Range $55,000.00 - $65,000.00
Work Schedule
Flexible
Weekend Shifts
Benefits
store discounts
free fitness classes
award-winning wellness program
employee assistance plan
paid volunteer time
Medical insurance
Dental Insurance
Vision Insurance
Life insurance
Disability insurance
Paid Time Off
401k with 6% match
spending accounts
Job Description
City Market, Onion River Co-op is a well-established community-owned grocery cooperative dedicated to providing a wide array of local, organic, and conventional products at fair prices to its customers. Serving multiple locations throughout the city, City Market is deeply rooted in the local food system and committed to fostering community engagement by promoting sustainable food practices and supporting local producers. As a cooperative, it puts an emphasis on shared ownership, community involvement, and delivering an exceptional shopping experience to its members and guests. It is known not only for quality products but also for its commitment to environmental responsibility, healthy... Show More
Job Requirements
- Minimum of 2 years retail or related management experience
- Minimum of 2 years security related experience including CCTV systems
- Ability to work flexible schedule including weekends
- Strong customer service skills
- Effective communication and presentation skills
- Ability to apprehend shoplifters and manage emergency situations
- Experience in documenting and reporting security incidents
- Basic proficiency with Microsoft Office Suite
- Willingness to travel occasionally and work at multiple locations
Job Qualifications
- Minimum of 2 years retail or related management experience including but not limited to hiring, training, evaluating, coaching, and developing staff
- Minimum of 2 years security related experience which includes the use of CCTV security systems
- LPC, LPQ, or other equivalent Loss Prevention certification preferred
- Minimum of 2 years of customer service-related employment preferred
- Solid understanding of Microsoft Office Suite
- Public speaking, presentation, and customer service skills are essential
Job Duties
- Maintain presence throughout all store locations, inside and out
- Commitment to a minimum of 85% of shift working throughout the building and on the sales floor, enhancing a positive customer experience and supporting staff
- Apprehend shoplifters when applicable
- Investigate, resolve, document and report all incidents of compromised safety at City Market including but not limited to shoplifting, internal theft, deliberate damage to product or company property and any other suspicious or illegal incidents while following proper procedures, guidelines and policies
- Develop and maintain two-store knowledge and awareness
- Document and report all incidents and events related to security accordingly
- Investigate disturbances and warn violators of infractions such as loitering, smoking, and disorderly conduct
- Key person for emergency response in absence of Store Manager or Security Manager
- Ensure accurate information is gathered in response to security concerns in a timely manner and maintain accurate documentation per department procedures
- Assist with the development and implementation of storewide security trainings
- Assist with the development, implementation, and delivery of storewide operating procedures, plans and practices to ensure safe and efficient operation of the business
- Provide daily updates to operations management, Senior Management, and Executive Management teams and inform Security Manager of any personnel or operational challenges
- Ability to work flexible schedule
- Weekends are required
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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