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Job Overview
Employment Type
Full-time
Compensation
Hourly
Range $16.75 - $33.25
Work Schedule
Flexible
Benefits
competitive salary
Comprehensive benefits package
Training and development opportunities
Complimentary accommodation
Complimentary dry cleaning
Complimentary employee meals
flexible schedule
Job Description
Four Seasons is a globally renowned luxury hospitality company recognized for its exceptional service and commitment to creating memorable guest experiences. Powered by its dedicated team members, Four Seasons operates with a philosophy centered on treating people with respect and courtesy, promoting a culture of collaboration, growth, and genuine hospitality. The company’s workforce is passionate about pushing boundaries and elevating service standards, helping guests, residents, and partners feel genuinely valued and appreciated. With a presence worldwide, Four Seasons consistently strives to maintain an outstanding employee experience and world-class company culture that supports its mission. The organization understands that by investing... Show More
Job Requirements
- One to two years previous experience in a supervisory or assistant manager position in food and beverage
- Working knowledge of division operations and Four Seasons cultural and core standards, policies, and standard operating procedures
- Knowledge of food and beverage service, cost control, labor control, maintenance, merchandising, and accounting
- Ability to operate computer equipment and food and beverage computer systems
- Proficiency in reading, writing, and oral English
Job Qualifications
- One to two years previous experience in a supervisory or assistant manager role in food and beverage
- Working knowledge of division operations and Four Seasons cultural and core standards, policies, and procedures
- Knowledge of food and beverage service, cost control, labor control, maintenance, merchandising, and accounting
- Ability to operate food and beverage computer systems
- Proficiency in reading, writing, and oral English
- Strong leadership, communication, and interpersonal skills
Job Duties
- Select, train, evaluate, lead, motivate, coach, and discipline all employees in the Room Service Department to ensure cultural and core standards are met
- Be visible in daily operations, provide recognition, promote public relations, and handle guest complaints, concerns, and special requests
- Ensure quality of all food items, ingredients, and preparation methods, and possess knowledge of wine and spirits for 24-hour in-room dining and in-room private bar services
- Control labor and operating expenses through scheduling, purchasing, inventory, and cost control
- Attend regular operational meetings to coordinate and cooperate between departments
- Monitor physical condition of facilities and equipment and recommend corrections and improvements
- Maintain high standards of guest satisfaction and service excellence at all times
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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