Job Overview
Employment Type
Full-time
Compensation
Type:
Hourly
Rate:
Range $25.77 - $29.33
Work Schedule
Standard Hours
Benefits
Health Insurance
Dental Insurance
Paid Time Off
401(k)
Employee Discounts
Training and Development
bonus eligible
Job Description
Marriott International is a globally recognized leader in the hospitality industry, known for its commitment to exceptional guest experiences and a strong culture that values its associates. The Portland Marriott Downtown Waterfront is a prominent hotel located in Portland, Oregon, offering luxurious accommodations and exceptional guest services in a vibrant urban setting. As part of Marriott's network, this hotel embodies the brand's dedication to innovation, community, and delivering memorable experiences to its guests.
This opportunity is for an entry-level management position within Rooms Operations at the Portland Marriott Downtown Waterfront. This role supports the day-to-day activities across several key departmen... Show More
This opportunity is for an entry-level management position within Rooms Operations at the Portland Marriott Downtown Waterfront. This role supports the day-to-day activities across several key departmen... Show More
Job Requirements
- High school diploma or GED
- Three years experience in guest services, front desk, housekeeping or related area
- Or two-year degree in Hotel and Restaurant Management, Hospitality, Business Administration or related major
- One year experience in guest services or related professional area
- Ability to work full time at Portland Marriott Downtown Waterfront
- Excellent communication skills
- Ability to handle guest complaints and employee concerns professionally
Job Qualifications
- High school diploma or GED with three years of relevant experience or a two-year degree in Hospitality or related field with one year of experience
- Understanding of night audit procedures and loss prevention policies
- Ability to communicate performance expectations clearly
- Experience in scheduling and managing employee time
- Knowledge of guest services and front desk operations
- Strong interpersonal and problem-solving skills
Job Duties
- Open and close front desk and housekeeping shifts ensuring all assigned tasks are completed
- Run and review room operations reports for critical information
- Operate departmental equipment and report malfunctions as necessary
- Ensure employees have proper supplies and uniforms
- Schedule employees according to business demands and track time and attendance
- Assist in maximizing room revenue and property occupancy through selling procedures
- Interact with guests to obtain feedback and handle complaints effectively
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
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