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Job Overview
Employment Type
Full-time
Compensation
Salary
Exact $74,000.00
Work Schedule
Standard Hours
Benefits
competitive pay
Medical insurance
Dental Insurance
Vision Insurance
Life insurance
401(k) Plan
Paid Time Off
Job Description
Pebble Beach Company, located in Pebble Beach, California, is a prestigious hospitality and leisure organization with over a century of history. It owns and operates the world-famous Pebble Beach Resorts, including The Lodge at Pebble Beach, The Inn at Spanish Bay, and Casa Palmero at Pebble Beach. The company is known for its scenic 17-Mile Drive and renowned golf courses such as Pebble Beach Golf Links, Spyglass Hill Golf Course, The Links at Spanish Bay, Del Monte Golf Course, and The Hay. Pebble Beach Company hosts premier events like the Pebble Beach Concours d'Elegance and the AT&T Pebble Beach Pro-Am,... Show More
Job Requirements
- High school diploma or equivalent
- 3+ years of management experience in a hospitality setting
- Must be knowledgeable about beverage operations
- Ability to communicate effectively and lead a team
- TIPS certification requirement within 90 days of hire
- Proficiency with SMS and Microsoft Office suite including Word, Excel, and Outlook
- Ability to handle guest complaints professionally
- Strong organizational and motivational skills
- Must comply with all health, safety, and alcohol awareness standards
Job Qualifications
- 3+ years experience in a management capacity, preferably with a 4 or 5-star resort
- Knowledgeable about all aspects of beverage operations
- Excellent management, motivational, communication, and organizational skills
- Knowledge of food, wine and spirits
- Excellent interpersonal skills and ability to handle difficult people and situations in a professional manner
- TIPS certification needed within 90 days of hire
- SMS and Microsoft Office, Word, Excel and Outlook proficiency
Job Duties
- Participate in recruitment, hiring, promotion and termination of personnel
- Control labor, operating, food and beverage costs
- Be a hands-on leader by providing hands-on assistance whenever necessary
- Prepare employee performance reviews and handle any necessary follow-up action
- Complete payroll preparation including totaling time cards and entering hours on computer sheet, if required
- Prepare employee documents, ETRs, personnel requisitions and leave requests
- Ensure the accurate completion of monthly dry goods inventories and provide controls to ensure the proper handling and accounting
- Provide all employees with training manuals and any other documentation as required
- Conduct huddles on a daily basis
- Work with Chef de Cuisine on changing out menu items regularly as part of our Qual process
- Perform housekeeping and maintenance walkthrough, generate report and follow up with appropriate maintenance requests
- Oversee menu printing and coordinate micros changes
- Train, develop and motivate staff to exceed established service standards and PBC Universal Service Standards
- Ensure that on-going service training programs are provided covering service and sales techniques, including incentive sales contests
- Handle special requests, complaints, and billing discrepancies
- offer compensation where appropriate
- Review guest comment cards
- keep records of incidents requiring communication with guests
- Keep staff informed of VIP and group schedules and any other special arrangements and events and hotel activities
- Interface with all departments, especially golf department to ensure business trends for scheduling and world-class service
- Uphold company standards of conduct, grooming, dress and personal hygiene
- Represent the restaurant at all appropriate meetings such as staff, pre-convention, training and Food and Beverage meetings
- Closely monitor quality and appropriateness of all operating equipment
- Provide input on all capital expenditures
- Follow all PBC, local, state, and federal health and safety standards, alcohol awareness and ABC guidelines
- Other projects as assigned by the Food and Beverage Director or General Manager
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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