Job Overview
Employment Type
Hourly
Full-time
Compensation
Type:
Hourly
Rate:
Range $20.00 - $25.00
Work Schedule
Weekend Shifts
Benefits
Health Insurance
Dental Insurance
Vision Insurance
401(k) Plan
401(k) matching
Paid Time Off
vacation days
sick days
Holidays
Job Description
Oak View Group (OVG) stands as a global leader in venue development, management, and premium hospitality services for the live event industry. With an unparalleled 360-degree solution offering, OVG oversees a remarkable collection of world-class venues including arenas, convention centers, music festivals, performing arts centers, and cultural institutions across the globe. The company has distinguished itself through innovation, excellence, and a deep commitment to transforming the live event experience for audiences and clients alike. With its strategic vision and expansive portfolio, Oak View Group has earned its reputation as a premier partner in the event and entertainment landscape.
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Job Requirements
- Minimum of 3 years management experience in upscale or fine dining restaurants
- Proven proficiency with TOAST POS system including menu programming and troubleshooting
- Strong communication and leadership abilities
- Ability to work flexible hours including evenings, weekends, and holidays
- Valid TABC and Food Handler certifications
- Energetic and hands-on approach to team management
- Ability to manage guest relations and resolve conflicts professionally
Job Qualifications
- 3+ years of management experience in upscale or fine dining restaurants
- Proven experience with TOAST POS – menu building, troubleshooting, and training
- Strong understanding of service etiquette, food/wine pairings, and high-volume floor management
- Excellent communication, leadership, and conflict resolution skills
- Ability to work evenings, weekends, and holidays as needed
- Must be hands-on, energetic, and adaptable in a dynamic team environment
- Sommelier or wine knowledge is a plus
- Bilingual (English/Spanish) a plus
- TABC and Food Handler certifications
Job Duties
- Lead, train, and inspire the front-of-house team (hosts, servers, bartenders, and support staff) to deliver exceptional hospitality at all times
- Oversee daily floor operations during service, managing guest flow, reservations, and service timing
- Ensure consistent compliance with health, safety, and cleanliness standards
- Maintain and program TOAST POS system, including menu updates, modifiers, and reporting
- Collaborate with the General Manager and Executive Chef on service standards, events, and overall guest experience
- Resolve guest complaints with professionalism, warmth, and accountability
- Monitor staffing levels and assist with scheduling to ensure efficient coverage during peak hours
- Support recruiting, hiring, and performance management for FOH staff
- Analyze service metrics and sales reports to drive improvements and support profitability goals
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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