Job Overview
Employment Type
Full-time
Compensation
Type:
Hourly
Rate:
Range $16.00 - $24.00
Work Schedule
Standard Hours
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
Career development opportunities
flexible scheduling
Job Description
The Hilton Des Moines Downtown is a vibrant and modern hotel located in the heart of a tech-centric area. As part of the Des Moines Skywalk system, this hotel is uniquely positioned to offer guests convenient access to the Iowa Events Center, local offices, dining establishments, and popular city attractions. With 330 guest rooms, a signature restaurant, an indoor pool, a state-of-the-art fitness center, and 19,338 square feet of stylish event space, the Hilton Des Moines Downtown serves both leisure and business travelers with excellence. The hotel embodies Hilton's commitment to quality, innovation, and exceptional service, creating a welcoming environment... Show More
Job Requirements
- High school diploma or equivalent
- Minimum two years supervisory experience within restaurants or banquets
- Food Service Sanitation certification
- Ability to enforce health, safety, and sanitation standards
- Excellent leadership and interpersonal skills
- Positive guest service orientation
- Ability to work flexible hours including weekends and holidays
Job Qualifications
- High school graduate or equivalent
- Four year college degree in Hotel and Restaurant Management preferred
- At least two years of supervisory experience in a related field
- Food Service Sanitation certification required
- Alcohol Service permit if state required
- CPR certification preferred
- Strong leadership and communication skills
- Positive attitude and guest service focus
- Ability to work in a fast paced and dynamic environment
Job Duties
- Assist in the management of operations including guest service standards, product quality, cost controls, marketing initiatives, budgeting, and policy enforcement
- Assist in monitoring and developing team member performance through supervision, counseling, evaluations, and recognition
- Monitor and assess product quality, service satisfaction, and implement improvements
- Ensure compliance with health, safety, sanitation, and alcohol awareness standards
- Initiate and implement marketing and up-selling techniques to maximize revenue
- Assist in recruiting, interviewing, and training team members
- Act in the absence of the manager when needed
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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