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Dunkin' logo

Assistant Restaurant Manager H

Job Overview

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Employment Type

Full-time
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Work Schedule

Rotating Shifts
Day Shifts
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Benefits

Health Insurance
Dental Insurance
Paid Time Off
Employee Discounts
Retirement Plan
Career development opportunities
flexible scheduling

Job Description

Dunkin' is a renowned restaurant and foodservice establishment dedicated to delivering excellent customer experiences through its wide range of quality coffee, baked goods, and quick-service meal options. Widely recognized for its commitment to customer satisfaction and community involvement, Dunkin' has firmly established itself as a leader in the fast-casual segment, continually innovating and adapting to meet the evolving tastes and preferences of its guests. Operating thousands of locations across multiple regions, Dunkin' fosters a lively and inclusive work environment where team members are empowered to thrive and grow professionally. With a strong culture built on integrity, teamwork, and operational excellence,... Show More

Job Requirements

  • At least 18 years of age (where applicable)
  • Fluent in English
  • Restaurant, retail, or supervisory experience
  • Basic computer skills
  • High School diploma or equivalent
  • Proficient in math and financial management
  • Basic writing skills

Job Qualifications

  • Fluent in English
  • Restaurant, retail, or supervisory experience
  • Basic computer skills
  • Basic writing skills
  • High School diploma or equivalent
  • Proficient in math and financial management

Job Duties

  • Assist to recruit, hire, onboard and develop employees
  • Communicate job expectations to employees
  • Hold team members accountable for their behavior and performance, addressing concerns promptly
  • Support the development of team members
  • Create and maintain a guest first culture in the restaurant
  • Ensure all shifts are appropriately staffed to achieve guest service goals
  • Maintain safe, secure, and healthy environment by following and enforcing safety, food safety, and sanitation guidelines
  • Ensure brand standards, recipes and systems are executed
  • Help prepare and complete action plans
  • Implement production, productivity, quality and guest service standards
  • Review guest feedback and restaurant assessment results and implement action plans to drive system improvements
  • Control costs to help maximize profitability
  • Execute all in-restaurant marketing promotions in a timely manner
  • Execute new product roll-outs including team training, marketing and sampling
  • Drive sales goals and track results

Job Criteria

Experience

Mid Level (3-7 years)


Job Location

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