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Job Overview
Employment Type
Full-time
Work Schedule
Rotating Shifts
Day Shifts
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Employee Discounts
Retirement Plan
Career development opportunities
flexible scheduling
Job Description
Dunkin' is a renowned restaurant and foodservice establishment dedicated to delivering excellent customer experiences through its wide range of quality coffee, baked goods, and quick-service meal options. Widely recognized for its commitment to customer satisfaction and community involvement, Dunkin' has firmly established itself as a leader in the fast-casual segment, continually innovating and adapting to meet the evolving tastes and preferences of its guests. Operating thousands of locations across multiple regions, Dunkin' fosters a lively and inclusive work environment where team members are empowered to thrive and grow professionally. With a strong culture built on integrity, teamwork, and operational excellence,... Show More
Job Requirements
- At least 18 years of age (where applicable)
- Fluent in English
- Restaurant, retail, or supervisory experience
- Basic computer skills
- High School diploma or equivalent
- Proficient in math and financial management
- Basic writing skills
Job Qualifications
- Fluent in English
- Restaurant, retail, or supervisory experience
- Basic computer skills
- Basic writing skills
- High School diploma or equivalent
- Proficient in math and financial management
Job Duties
- Assist to recruit, hire, onboard and develop employees
- Communicate job expectations to employees
- Hold team members accountable for their behavior and performance, addressing concerns promptly
- Support the development of team members
- Create and maintain a guest first culture in the restaurant
- Ensure all shifts are appropriately staffed to achieve guest service goals
- Maintain safe, secure, and healthy environment by following and enforcing safety, food safety, and sanitation guidelines
- Ensure brand standards, recipes and systems are executed
- Help prepare and complete action plans
- Implement production, productivity, quality and guest service standards
- Review guest feedback and restaurant assessment results and implement action plans to drive system improvements
- Control costs to help maximize profitability
- Execute all in-restaurant marketing promotions in a timely manner
- Execute new product roll-outs including team training, marketing and sampling
- Drive sales goals and track results
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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