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Job Overview
Employment Type
Full-time
Part-time
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Employee Discounts
Retirement Plan
flexible schedule
Job Description
Dunkin' is a renowned leader in the coffee and baked goods industry, with a proud history dating back to 1950. Known as America’s favorite all-day, everyday stop for coffee and delicious baked products, Dunkin' has established itself as a household name recognized for quality and consistency. With more than 13,100 restaurants spread across 41 countries worldwide, Dunkin' has built a reputation for offering exceptional customer experiences in a fast-paced, friendly environment. As part of the Dunkin' Brands Group, Inc. family, the company combines global reach with a deeply rooted commitment to community and guest satisfaction. Dunkin' has consecutively earned the... Show More
Job Requirements
- at least 18 years of age (where applicable)
- no education required
Job Qualifications
- fluent in English
- restaurant, retail, or supervisory experience
- basic computer skills
- basic writing skills
- high school diploma or equivalent
- proficient in math and financial management
Job Duties
- assist to recruit, hire, onboard and develop employees
- communicate job expectations to employees
- hold team members accountable for their behavior and performance, addressing concerns promptly
- support the development of team members
- create and maintain a guest first culture in the restaurant
- ensure all shifts are appropriately staffed to achieve guest service goals
- maintain safe, secure, and healthy environment by following and enforcing safety, food safety, and sanitation guidelines
- comply with all applicable laws
- ensure brand standards, recipes and systems are executed
- help prepare and complete action plans
- implement production, productivity, quality and guest service standards
- review guest feedback and restaurant assessment results and implement action plans to drive system improvements
- control costs to help maximize profitability
- execute all in-restaurant marketing promotions in a timely manner
- execute new product roll-outs including team training, marketing and sampling
- drive sales goals and track results
Job Criteria
Experience
No experience required
Job Location
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