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Job Overview
Employment Type
Full-time
Compensation
Hourly
Range $14.75 - $21.50
Work Schedule
Standard Hours
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
Training and Development
performance bonuses
Job Description
About Dunkin': Dunkin' is a globally recognized quick-service restaurant chain known primarily for its coffee and baked goods. Established as a leader in the food and beverage industry, Dunkin' operates thousands of franchise locations worldwide, providing customers with a consistent brand experience that emphasizes quality, convenience, and affordability. As a company deeply rooted in franchise operations, Dunkin' maintains a strong commitment to training, operational excellence, and delivering exceptional guest experiences. The brand's expansive reach and dedication to innovation make it a dynamic environment for individuals seeking career growth in the restaurant and hospitality sectors.
About the Role: The Assistant Resta... Show More
About the Role: The Assistant Resta... Show More
Job Requirements
- High school diploma or equivalent
- Previous leadership experience in restaurant, retail or hospitality
- Basic computer literacy
- Ability to communicate effectively in English
- Basic math and financial skills
- Ability to work flexible hours including weekends and holidays
- Ability to stand for extended periods and perform repetitive physical tasks
- Capability to work in a fast paced environment
- Willingness to comply with safety and sanitation standards
- Strong interpersonal and communication skills
- Ability to manage cash handling according to company policies
Job Qualifications
- Basic computer skills
- Fluent in spoken and written English
- Basic math and financial management skills
- Previous leadership experience in retail, restaurant or hospitality
- Good analytical skills and business acumen
- Ability to work well in a fast paced team environment
- On-time with a positive attitude
- Willingness to learn and embrace change
- Ability to train and develop team members
- Guest focused attitude
- Strong time management skills
- Problem solving abilities
- Ability to motivate others
Job Duties
- Perform all responsibilities of restaurant team members
- Lead team meetings along with Restaurant Manager
- Oversee brand training programs, schedule, train, validate, certify team and shift lead staff
- Ensure brand standards, recipes and systems are executed
- Create and maintain a guest focused culture in the restaurant
- Review guest feedback results and implement action plans to drive improvement
- Communicate restaurant priorities, goals and results to restaurant team members
- Execute new product rollouts including training, marketing and sampling
- Maintain a safe, secure and healthy environment by enforcing safety, food safety and sanitation requirements
- Control costs to help maximize profitability
- Complete inventory on a periodic basis as determined by Franchisee
- Support Restaurant Manager in completion of weekly labor schedule ensuring all shifts are staffed
- Support Restaurant Manager in assigning staff and deployment
- Support Restaurant Manager in completion of supplier and other vendor orders
- Conduct self-assessments and corresponding action plans
- Ensure restaurant budget is met as determined by Franchisee
- Manage cash over/short in restaurant and ensure team members are following cash management policies
- Engage with Dunkin' Brands Field Operations team as appropriate
- Recruit, hire, onboard and develop restaurant team members
- Assist team and shift lead performance appraisal process
- Coach restaurant team members to drive sales, improve profitability and guest satisfaction
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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