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Job Overview
Employment Type
Full-time
Compensation
Hourly
Range $15.25 - $22.25
Work Schedule
Standard Hours
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Employee Discounts
Retirement Plan
Paid training
Career development opportunities
Job Description
Dunkin' is a leading global brand known for its delicious coffee and baked goods, with thousands of locations serving loyal customers every day. As a franchise-based company, each restaurant strives to deliver consistent quality, excellent service, and a welcoming atmosphere. The culture at Dunkin' emphasizes teamwork, innovation, and customer satisfaction while maintaining strict adherence to brand standards and compliance with local laws. Dunkin' supports its franchisees by providing comprehensive brand training, marketing initiatives, and operational guidelines to ensure all restaurants operate efficiently, profitably, and safely.
The role of Assistant Restaurant Manager at Dunkin' is a vital leadership position responsible f... Show More
The role of Assistant Restaurant Manager at Dunkin' is a vital leadership position responsible f... Show More
Job Requirements
- High school diploma or equivalent
- Basic computer skills
- Fluent in spoken and written English
- Previous leadership experience in retail, restaurant, or hospitality
- Basic math and financial management skills
- Ability to stand for extended periods
- Ability to perform repetitive motions including bending, stooping, and reaching
- Ability to lift packages if applicable
- Ability to work in small spaces
- Willingness to work in a fast-paced environment
- Availability to work flexible hours including weekends and holidays
Job Qualifications
- Basic computer skills
- Fluent in spoken and written English
- Basic math and financial management
- Previous leadership experience in retail, restaurant, or hospitality
- Good analytical skills and business acumen
- Ability to work well in a fast-paced team environment
- On-time, honest, and positive attitude
- Willingness to learn and embrace change
- Ability to train and develop a team
- Guest-focused mindset
- Effective time management
- Strong problem-solving skills
- Ability to motivate others
Job Duties
- Perform all responsibilities of restaurant team members
- Lead team meetings with Restaurant Manager
- Oversee brand training programs, including scheduling, training, validating, and certifying team and shift lead staff
- Ensure brand standards, recipes, and systems are executed
- Create and maintain a guest-focused culture in the restaurant
- Review guest feedback and implement action plans
- Communicate restaurant priorities, goals, and results to staff
- Execute new product rollouts, marketing, and sampling
- Set up point of purchase displays as per brand standards
- Maintain safe, secure, and healthy environment by enforcing safety, food safety, and sanitation requirements
- Control costs to maximize profitability
- Complete inventory periodically
- Support weekly labor scheduling and staff deployment
- Assist with supplier and vendor orders
- Conduct self-assessments and action plans
- Manage cash over/short and ensure adherence to cash management policies
- Engage with Dunkin' Brands Field Operations team as appropriate
- Recruit, hire, onboard, and develop team members
- Assist in performance appraisal processes
- Coach team members to drive sales, profitability, and guest satisfaction
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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