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Job Overview
Employment Type
Full-time
Compensation
Hourly
Range $13.75 - $20.00
Work Schedule
Standard Hours
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
training programs
Career advancement opportunities
Job Description
Dunkin' is a leading global restaurant brand known for its delightful menu offerings, exceptional customer service, and strong community presence. As a franchise-based business, Dunkin' has established itself as a leader in the quick-service restaurant industry with an emphasis on quality, convenience, and innovation. With thousands of locations worldwide, including numerous franchise establishments, Dunkin' continues to be a popular destination for guests seeking delicious coffee, baked goods, and quick meals. The company's core values focus on creating welcoming environments, supporting franchisees, and maintaining the highest operational standards in each location. Dunkin' is committed to fostering a positive workplace culture by... Show More
Job Requirements
- Basic computer skills
- fluent in spoken and written English
- basic math and financial management knowledge
- previous leadership experience in retail, restaurant or hospitality
- ability to train and develop a team
- good analytical skills and business acumen
- works well with others in a fast-paced team environment
- on-time, honest and positive attitude
- willingness to learn and embrace change
- guest focused
- time management skills
- problem solving ability
- ability to motivate others
Job Qualifications
- Basic computer skills
- fluent in spoken and written English
- basic math and financial management knowledge
- previous leadership experience in retail, restaurant or hospitality
- strong analytical skills and business acumen
- ability to train and develop a team
- excellent communication and interpersonal skills
- guest focused mindset
- problem solving skills
- time management skills
- motivational leadership ability
Job Duties
- Perform all responsibilities of restaurant team members
- lead team meetings along with Restaurant Manager
- oversee brand training programs schedule, train, validate, certify team and shift lead staff
- ensure brand standards, recipes and systems are executed
- create and maintain a guest focused culture in the restaurant
- review guest feedback results and implement action plans to drive improvement
- communicate restaurant priorities, goals and results to restaurant team members
- execute new product rollouts including training, marketing and sampling
- execute Point of Purchase instore setup per brand standards
- maintain a safe, secure, and healthy environment by enforcing safety, food safety, and sanitation requirements
- control costs to maximize profitability
- complete inventory periodically
- support RM in weekly labor scheduling
- assign staff and deployment
- complete supplier and vendor orders
- conduct self-assessments and action plans
- manage restaurant cash over/short and ensure compliance with cash management policies
- engage with Dunkin' Brands Field Operations team as appropriate
- recruit, hire, onboard and develop restaurant team members
- assist in team and shift lead performance appraisals
- coach team members to drive sales, improve profitability and guest satisfaction
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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