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Job Overview
Employment Type
Full-time
Work Schedule
Standard Hours
Day Shifts
Benefits
Health Insurance
Dental Insurance
Paid Time Off
401(k) Plan
Employee Discounts
Professional development opportunities
Paid holidays
Job Description
Ithaka Hospitality Partners is a distinguished hospitality management company recognized for its commitment to forging long-term partnerships and delivering exceptional experiences across the hospitality industry. Based on a foundation of trust, integrity, and dedication to quality, Ithaka Hospitality Partners operates with a unique alliance partnership model that benefits guests, team members, owners, and investors alike. The company places a strong emphasis on sustained relationships, streamlined operational excellence, and strategic initiatives that drive profitability, guest satisfaction, and employee loyalty. Its comprehensive understanding of the global hospitality landscape allows Ithaka to offer visionary leadership and hands-on involvement in all facets of hospitality... Show More
Job Requirements
- Bachelor's degree in hospitality or related area
- three or more years of experience in a restaurant or hospitality setting
- one year of supervisory experience
- certification in CPR
- strong leadership and communication skills
- excellent customer service skills
- ability to multitask and work in a fast-paced environment
- knowledge of food and beverage operations
- familiarity with health and safety regulations
- basic computer input skills
- basic mathematical skills
- ability to traverse all parts of the restaurant quickly
- must be able to bend and kneel occasionally
- must be able to work standing up for up to 10 hours a day
- must be able to lift at least 50 pounds
- must be legal drinking age or older
Job Qualifications
- Bachelor's degree in hospitality or related area
- three or more years of experience in a restaurant or hospitality setting
- one year of supervisory experience
- certification in CPR
- strong leadership and communication skills
- excellent customer service skills
- knowledge of food and beverage operations
- familiarity with health and safety regulations
- basic computer input skills
- basic mathematical skills
Job Duties
- Leads pre-service huddles and communicates shift details to the service team
- assists in recruiting, training, and disciplining FOH team members
- supervises set up and breakdown of the dining room
- assists in training team members in food and beverage knowledge
- coordinates team schedules with operating hours
- manages finance, accounting, and cash handling procedures
- provides feedback and suggestions for menu planning
- reviews and evaluates the work of front-of-house team members
- plans and organizes private events for the AYA Private Dining Room
- ensures Responsible Vendor training is completed by all team members
- establishes and maintains effective relationships with guests
- instructs team on equipment use, IHP policies, and service standards
- maintains expert-level guest relations and handles complaints professionally
- monitors service to ensure it meets departmental and IHP standards
- performs other duties as assigned related to guest experience and business well-being
- maintains department records and attends to FOH employees' time and attendance
- administers verbal and written testing on menu items to the FOH team
- performs other duties as assigned
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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