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Job Overview
Employment Type
Full-time
Compensation
Hourly
Range $19.00 - $22.00
Work Schedule
Flexible
Weekend Shifts
Benefits
Paid Time Off
Health Insurance
Dental Insurance
Vision Insurance
Life insurance
401(k)
Bonus Pay
Job Description
Rackson is recognized as one of the top quick-service restaurant (QSR) operators in the United States, known for its strong growth trajectory and commitment to values-based leadership. The company places a high emphasis on a people-first culture, fostering an environment where employees feel respected, motivated, and supported in their careers. Rackson's leadership style promotes authenticity and inclusivity, ensuring that each team member is valued as a critical part of the organization. This approach has contributed significantly to Rackson's status as a leading QSR operator, with a reputation for excellence in both customer service and operational efficiency. The company continues to... Show More
Job Requirements
- Must be at least 18 years of age
- High school diploma or equivalent restaurant management experience
- Communication in English required, Spanish comprehension helpful
- Previous fast food management experience required
- Knowledge of Food & Beverage performance metrics, product specifications, and management systems
- Technically proficient in food preparation, production, and delivery
- Ability to lead by example and remain calm in challenging situations
- Ability to handle confidential information with discretion
- Willingness to learn all areas of restaurant operations and work multiple stations
- Ability to display positive attitude and genuine desire to serve
- Ability to treat others with respect and care
- Strong communication skills including verbal communication in Spanish and/or English
- Self-motivated and action-oriented
- Willing to admit mistakes, take accountability, and fix issues
- Dependable with prompt and regular attendance
- Must have reliable transportation
- Must be available to work various days and times including weekends, evenings, and holidays
- Physical ability to lift, move, carry, and stack up to 50 pounds
- Stand for long periods
- Frequent bending, wiping, sweeping, mopping
- Exposure to varying temperatures and potential hazards
- Reasonable accommodations may be made for disabilities
Job Qualifications
- High school diploma or equivalent restaurant management experience
- Previous fast food management experience
- Knowledge of food and beverage performance metrics, product specifications, and management systems
- Technical proficiency in food preparation, production, and delivery
- Detailed knowledge of key food handling and food safety procedures
- Strong leadership skills including remaining calm and professional in challenging situations
- Ability to handle confidential information with discretion
- Ability to work multiple stations and willing to learn all operations
- Positive attitude and genuine desire to serve others
- Strong communication skills in English, Spanish comprehension helpful
- Self-motivated and action-oriented
- Embraces learning and accountability
- Dependable with prompt and regular attendance
Job Duties
- Demonstrates self-awareness and motivates self and others
- Understands impact of job responsibilities on guests, team, and operations
- Ensures adherence to brand standards for service, food quality, and safety
- Creates supportive environment for team members and resolves concerns promptly
- Treats employees with respect and manages sales and labor tracking effectively
- Maintains cleanliness, maintenance, and service standards
- Plans and executes shift operations efficiently following cost control guidelines
- Leads with empathy and fairness, focusing on teamwork and talent development
- Applies financial understanding to improve business decisions and ensure cash handling procedures
- Ensures compliance with labor laws
- Coordinates restaurant operations including staffing and inventory management
- Completes administrative duties
- Identifies trends and implements action plans for improvement
- Motivates and trains team members ensuring compliance with safety and quality standards
- Supports business hands-on as needed including food preparation and guest service
- Performs other duties as assigned
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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