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Assistant Restaurant Manager

Job Overview

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Employment Type

Full-time
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Compensation

Hourly
Range $15.00 - $22.00
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Work Schedule

Standard Hours
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Benefits

Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
Training and development opportunities
performance bonuses

Job Description

Dunkin' is a globally recognized fast-food restaurant chain renowned for its coffee, donuts, and breakfast offerings. With thousands of stores worldwide, Dunkin' is dedicated to serving high-quality products with exceptional customer service. The company is committed to fostering a dynamic and inclusive work environment where employees are empowered to grow and succeed. Dunkin' prides itself on its strong brand presence and continuous innovation in the food service industry, maintaining high standards to provide a consistently excellent guest experience.

The role of Assistant Restaurant Manager at Dunkin' involves supporting the Restaurant Manager, shift leaders, and the team in delivering outstanding operational... Show More

Job Requirements

  • High school diploma or equivalent
  • previous experience in restaurant, retail, or hospitality leadership roles
  • basic computer proficiency
  • strong communication and interpersonal skills
  • ability to work flexible hours including weekends and holidays
  • physical ability to stand for extended periods, perform repetitive motions, and lift packages
  • willingness to wear headset if applicable
  • ability to work in small spaces
  • compliance with all applicable laws and franchise policies

Job Qualifications

  • Basic computer skills
  • fluent in spoken and written English
  • basic math and financial management skills
  • previous leadership experience in retail, restaurant, or hospitality
  • good analytical skills and business acumen
  • ability to work well in a fast-paced team environment
  • honesty and positive attitude
  • willingness to learn and embrace change
  • ability to train and develop a team
  • guest-focused mindset
  • strong time management and problem-solving skills
  • ability to motivate others

Job Duties

  • Perform all responsibilities of restaurant team members
  • lead team meetings along with Restaurant Manager
  • oversee brand training programs including scheduling, training, validating, and certifying team and shift lead staff
  • ensure brand standards, recipes, and systems are executed
  • create and maintain a guest focused culture in the restaurant
  • review guest feedback results and implement action plans to drive improvement
  • communicate restaurant priorities, goals, and results to team members
  • execute new product rollouts including training, marketing, and sampling
  • maintain a safe, secure, and healthy environment by enforcing safety, food safety, and sanitation requirements
  • control costs to maximize profitability
  • complete periodic inventory
  • support Restaurant Manager in labor scheduling and staffing
  • assign staff and deployment
  • support completion of supplier and vendor orders
  • conduct self-assessments and implement action plans
  • ensure restaurant budget compliance
  • manage cash over/short and ensure compliance with cash management policies
  • engage with Dunkin' Brands Field Operations team

Job Criteria

Experience

Mid Level (3-7 years)


Job Location

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