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Job Overview
Employment Type
Full-time
Compensation
Type:
Hourly
Rate:
Range $16.25 - $23.50
Work Schedule
Standard Hours
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
Training and development opportunities
career advancement
Job Description
Marriott International is a globally recognized hospitality company known for its exceptional standards and wide portfolio of luxury hotels and resorts including the JW Marriott brand. Marriott Hotels strive to elevate the art of hospitality, innovating at every opportunity while maintaining the comfort and warmth that guests expect. JW Marriott, part of Marriott's luxury portfolio, boasts more than 100 distinctive properties located in gateway cities and resort destinations worldwide. Marriott is dedicated to creating an inclusive and supportive work environment where associates from diverse backgrounds can thrive and deliver exceptional service. This commitment to associate wellbeing and professional growth is... Show More
Job Requirements
- High school diploma or GED
- Minimum 3 years experience in food and beverage or culinary field or 2-year degree with at least 1 year experience
- Ability to work flexible hours including evenings and weekends
- Strong organizational and multitasking skills
- Good physical stamina for busy restaurant environment
- Valid food handling certification preferred
- Knowledge of local alcohol laws
- Ability to handle guest complaints professionally
- Team player attitude
Job Qualifications
- High school diploma or GED
- 3 years experience in food and beverage, culinary, or related professional area
- OR 2-year degree from accredited university in food service management, hotel and restaurant management, hospitality, business administration, or related major
- 1 year experience in food and beverage or culinary field
- Strong leadership and interpersonal skills
- Excellent communication skills
- Ability to maintain high standards of customer service
- Knowledge of sanitation and safety standards
- Ability to manage staff and resolve conflicts
Job Duties
- Assist in management of restaurant team
- Handle employee questions and concerns
- Monitor employees to ensure performance expectations are met
- Provide feedback to employees based on observation of service behaviors
- Assist in supervising daily shift operations
- Supervise restaurant and all related areas in absence of director or manager
- Participate in department meetings to communicate goals
- Ensure employees have proper supplies, equipment and uniforms
- Communicate issues regarding food quality and service levels
- Assist in ensuring compliance with restaurant policies and standards
- Monitor alcohol beverage service compliance
- Assist in achieving budgeted goals
- Perform duties of restaurant employees as necessary
- Open and close restaurant shifts
- Interact with guests for feedback on product quality and service
- Supervise staffing levels to meet service and financial objectives
- Encourage employees to provide excellent customer service
- Handle guest problems and complaints
- Strive to improve service performance
- Set positive example for guest relations
- Assist in review of comment cards and guest satisfaction
- Meet and greet guests
- Supervise ongoing training initiatives
- Use on the job training tools for employees
- Communicate performance expectations
- Coach and counsel employees
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
OysterLink - a hiring platform for restaurants and hotels.
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