Job Overview
Employment Type
Full-time
Compensation
Type:
Hourly
Rate:
Range $15.50 - $22.50
Work Schedule
Weekend Shifts
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
flexible scheduling
Professional development opportunities
Job Description
Wilderness Ridge is a distinguished private club renowned for providing an exceptional dining and recreational experience to its members. Located in a serene environment, the club emphasizes quality service, member satisfaction, and a commitment to excellence in every aspect of its operations. Wilderness Ridge combines a welcoming ambiance with a high standard of professionalism, making it a sought-after venue for upscale dining and social events. As an organization, Wilderness Ridge insists on fostering a team-oriented culture where employees work 'Stronger Together' and maintain a 'Can Do/Will Do' attitude, ensuring that every member and guest receives 'Exceptional Every Time' service. The... Show More
Job Requirements
- Minimum of one year of supervisory or lead server experience
- City & State Alcohol Permits
- Food Handler Permit
- High school diploma or GED
- Ability to stand and walk for extended periods
- Ability to push, pull, or lift up to 50 pounds
- Must be able to work in a hot, humid, and noisy environment
- Availability to work evenings, weekends, holidays, and peak business periods as required
- Communicate clearly and professionally in both verbal and written form
- Effectively use computers, presentation tools, and other office technology
- Visually review contracts, proposals, reports, and event layouts
- Occasionally move event-related materials or supplies typically under 25 lbs
- Walk and stand during on-site event execution and inspections
- Balance time between office-based administrative work and event oversight
Job Qualifications
- Minimum of one year of supervisory or lead server experience, preferably in a private club or upscale dining environment
- City & State Alcohol Permits
- Food Handler Permit
- High school diploma or GED required
- Bachelor's degree in Hospitality Management or related field preferred
- Strong leadership, communication, and presentation skills
- Dedication to exceptional customer service and member/guest satisfaction
- Ability to analyze data, solve problems, and oversee multiple priorities under pressure
- Professional demeanor, positive attitude, and polished appearance
- Ability to generate and analyze operational reports, forecasts, and labor metrics
- Ability to train team members on technology tools and ensure compliance with digital workflows
Job Duties
- Assist with daily floor plans, dining room setup, and preparation based on anticipated guest counts
- Support reservation management and greet/seat members and guests during peak times
- Maintain visibility on the floor to ensure timeliness of service, table touches, and member engagement
- Assist with training dining room staff
- Ensure staff are in proper uniforms and meet grooming standards
- Assist with generating POS reports, daily summaries, and revenue analyses
- Help resolve member and guest concerns regarding dining service with professionalism and follow-through
- Act as liaison between the front-of-house team and the kitchen to ensure smooth communication
- Oversee side-work, closing duties, and cleanliness of dining room and storage areas
- Assist with pre-meal meetings, sharing pertinent updates such as reservation counts, menu changes, and special requests
- Support inventory control of dining room items (glassware, silverware, linens, equipment, etc.)
- Ensure compliance with local/state liquor laws and the club's alcohol service policies
- Assist with wine promotions, beverage features, and other revenue-building initiatives
- Help monitor labor and supply costs to support budget goals
- Serve as opening/closing manager or Manager on Duty when scheduled
- Assist with menu updates, printing, and communication of changes to staff
- Support and assist the Restaurant Manager with projects, training initiatives, and day-to-day leadership
- Consistently demonstrate the Wilderness Ridge Core Values by working Stronger Together with team members, maintaining a Can Do/Will Do attitude, delivering Exceptional Every Time service, and fostering a No Drama work environment
- Embrace our True Service commitment by taking ownership of your attitude, recognizing that every detail matters to the customer, collaborating as a team, prioritizing customer happiness, and providing genuine, helpful, and friendly service in every interaction
- Perform other duties as assigned
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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