Job Overview
Employment Type
Full-time
Compensation
Type:
Hourly
Rate:
Range $25.00 - $30.00
Work Schedule
Day Shifts
Fixed Shifts
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Employee Discounts
Retirement Plan
Professional development opportunities
Employee assistance program
Job Description
Sheraton Hotels & Resorts is a renowned global hospitality brand that has been welcoming guests since 1937. As part of Marriott International, Sheraton operates in over 400 communities worldwide, providing warm, engaging experiences that create a sense of belonging. Sheraton is recognized not only for its exceptional guest service but also for its commitment to diversity and inclusion. The company values the unique backgrounds, talents, and experiences of its associates, fostering an environment where everyone is encouraged to be themselves and to grow professionally. As a member of Marriott International's vast portfolio, Sheraton offers access to a wealth of resources,... Show More
Job Requirements
- high school diploma or GED
- minimum 1-3 years experience in food and beverage or related area
- ability to supervise and lead teams
- strong communication skills
- knowledge of local health and safety regulations
- availability to work flexible hours including peak meal periods
- commitment to guest satisfaction
- proficiency with restaurant management software is a plus
Job Qualifications
- high school diploma or GED
- 3 years experience in food and beverage, culinary, or related professional area
- or 2-year degree from accredited university in food service management, hotel and restaurant management, hospitality, business administration, or related major
- 1 year experience in food and beverage, culinary, or related professional area
- strong interpersonal skills
- leadership aptitude
- effective communication skills
- ability to work in fast-paced environment
- knowledge of food safety regulations
- customer service orientation
Job Duties
- assist in management of restaurant team
- handle employee questions and concerns
- monitor employee performance
- provide feedback on service behaviors
- supervise daily shift operations
- oversee restaurant and related areas in absence of senior managers
- communicate departmental goals
- ensure employees have proper supplies, equipment, and uniforms
- communicate food quality and service issues
- ensure compliance with restaurant policies
- monitor alcohol service
- assist in budget goals
- perform duties of restaurant employees as needed
- open and close restaurant shifts
- interact with guests for feedback
- supervise staffing levels
- encourage excellent customer service
- handle guest complaints
- strive to improve service
- set example for guest relations
- review comment cards and guest satisfaction
- greet guests
- supervise training initiatives
- use on-the-job training tools
- communicate performance expectations
- coach and counsel employees
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
We didn't receive the exact location for this job posting,
please contact the employer.
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