Job Overview
Employment Type
Full-time
Compensation
Type:
Hourly
Rate:
Range $25.00 - $30.00
Work Schedule
Standard Hours
Day Shifts
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
Career development opportunities
Meal Allowances
Job Description
Marriott International is a globally recognized leader in the hospitality industry, renowned for its commitment to quality, innovation, and exceptional guest experiences. Within the vast portfolio that Marriott offers, Gaylord Hotels stands out as a premier collection dedicated to delivering immersive meeting and event environments alongside exceptional accommodations. Gaylord Hotels is distinguished by its expansive, all-encompassing approach, where guests and associates experience a unique blend of comfort, convenience, and creative service all under one roof. This commitment to excellence ensures that guests receive thoughtful, personalized attention, driven by a passionate team known as STARs – individuals who are creative, entrepreneurial,... Show More
Job Requirements
- High school diploma or GED
- minimum 3 years experience in food and beverage, culinary, or related professional area
- or 2-year degree from accredited university in Food Service Management, Hotel and Restaurant Management, Hospitality, Business Administration, or related major
- minimum 1 year experience in food and beverage, culinary, or related professional area
- excellent leadership abilities
- strong communication skills
- ability to multitask and work efficiently during peak times
- knowledge of sanitation standards and food safety regulations
- supervisory experience
- customer service skills
- availability to work flexible hours including evenings and weekends
Job Qualifications
- High school diploma or GED with 3 years experience in food and beverage, culinary, or related area
- or a 2-year degree in Food Service Management, Hotel and Restaurant Management, Hospitality, Business Administration, or related field with 1 year experience in food and beverage or related area
- strong leadership and communication skills
- ability to handle multiple tasks and work in a fast-paced environment
- knowledge of food safety and sanitation standards
- experience supervising or managing staff
- customer service orientation
- proficiency in scheduling and employee management
- problem-solving skills
Job Duties
- Handles employee questions and concerns
- monitors employees to ensure performance expectations are met
- provides feedback to employees based on observation of service behaviors
- assists in supervising daily shift operations
- supervises restaurant and related areas in the absence of the Director of Restaurants or Restaurant Manager
- participates in department meetings by communicating departmental goals
- ensures all employees have proper supplies, equipment and uniforms
- communicates to Chef and Restaurant Manager any issues regarding food quality and service levels
- assists in ensuring compliance with restaurant policies, standards and procedures
- monitors alcohol beverage service in compliance with local laws
- assists in achieving or exceeding budgeted goals
- performs duties of restaurant employees as necessary
- opens and closes restaurant shifts
- interacts with guests to obtain feedback on product quality and service levels
- supervises staffing levels to meet operational and financial objectives
- encourages employees to provide excellent customer service
- handles guest problems and complaints
- strives to improve service performance
- sets a positive example for guest relations
- assists in reviewing guest satisfaction results
- meets and greets guests
- supervises ongoing training initiatives
- uses on the job training tools for employees
- communicates performance expectations according to job descriptions
- coaches and counsels employees on performance on an ongoing basis
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
We didn't receive the exact location for this job posting,
please contact the employer.
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