Job Overview
Employment Type
Full-time
Compensation
Type:
Salary
Rate:
Range $58,000.00 - $65,000.00
Work Schedule
Standard Hours
Benefits
Health Insurance
Dental Insurance
Vision Insurance
Life insurance
Paid Time Off
401k plan
Employee assistance program
Job Description
SSP America is a leading operator of food and beverage outlets in travel locations such as airports, train stations, and motorway service areas across North America. Known for its commitment to delivering high-quality dining experiences paired with exceptional customer service, SSP America manages a diverse range of restaurant concepts from fast casual to full-service dining. With a strong presence at major hubs, including the Colorado Springs Airport (COS), the company offers career growth opportunities in a dynamic, fast-paced work environment. Employing thousands of dedicated professionals, SSP America is committed to fostering a positive workplace culture and supporting career development through... Show More
Job Requirements
- High school diploma or equivalent
- 2 or more years of restaurant management or supervisory experience
- Proficient with MS Office (Word, Excel, PowerPoint, Outlook) and POS systems
- Ability to handle scheduling, payroll, inventory, purchasing, and funds management
- Strong interpersonal and communication skills
- Ability to resolve conflicts effectively
- Availability to work in a fast-paced airport environment
Job Qualifications
- High school diploma or equivalent, associate’s degree or equivalent coursework preferred
- 2+ years in a restaurant management or supervisory capacity
- Proficient level of computer literacy, including MS Office (Word, Excel, PowerPoint, and Outlook), and Point-of-Sale (POS) systems
- Ability to interact at all levels including with executives, union representatives, and diverse hourly team members
- Proven track record of resolving uncomfortable situations with clients, customers, peers and direct reports
Job Duties
- Manage all restaurant and customer service activities, supervise and evaluate team member performance through follow-up to ensure proper completion of assigned tasks and goals and provide feedback including disciplinary action
- Lead and develop team, recruit, train, and communicate with team of Food Travel Experts, develop, plan and assign daily goals, tasks and team member assignments, implement and maintain guest service standards and brand specifications fostering a collaborative and efficient work environment
- Maintain adherence to all company policies and procedures
- Handle office management tasks such as management of funds and media, receiving, inventory, purchasing, team member scheduling and payroll
- Assist in monitoring sales performance through analysis of sales reports
- Address routine issues and escalate complex problems to higher management as necessary
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
We didn't receive the exact location for this job posting,
please contact the employer.
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