Assistant Restaurant Manager

Upper Darby, PA, USA|Onsite

Job Overview

Employment Type

Full-time

Work Schedule

Rotating Shifts

Flexible

Weekend Shifts

Benefits

Health Insurance

Paid Time Off

Retirement Plan

Employee Discounts

Training and development programs

performance bonuses

flexible scheduling

Job Description

Managed by HHM Hotels, a company known for its commitment to excellence in hospitality and guest services, this opportunity is for the position of Assistant Restaurant Manager. HHM Hotels specializes in providing exceptional experiences through their diverse portfolio of hotels and restaurants, emphasizing guest satisfaction and sustainable business practices. As part of a reputable hotel management company, the Assistant Restaurant Manager plays a critical role in supporting the smooth operation and management of restaurant services, aligning with HHM Hotels' core values of People Are Our Capability, Hearts That Serve, Only Excellence, Stay Nimble, and Own It.

The Assistant Restaurant... Show More

Job Requirements

Associate degree preferred
2-5 years restaurant experience required
Ability to stand for extended periods
Capability to lift up to 50 pounds
Willingness to work holidays, weekends and alternate shifts
Strong organizational skills
Ability to manage and coach staff
Good problem-solving skills
Compliance with OSHA and MSDS safety standards

Job Qualifications

Associate degree preferred
2-5 years restaurant experience
Strong leadership and interpersonal skills
Knowledge of food safety and sanitation standards
Experience with inventory and supply management
Ability to handle guest complaints effectively
Familiarity with liquor control and cash handling policies
Understanding of marketing strategies within food and beverage industry
Commitment to sustainability and safety practices
Excellent communication skills

Job Duties

Interview, select, train, schedule, coach and support associates, ensuring they perform in accordance with established brand or hotel standards and consistent with HHM core values
Ensure that food quality is consistent, appealing, and prepared to guest specifications
Interact with guests to obtain feedback on quality of service and food in outlet
Ensure that the restaurant complies with sanitation and safety standards for guests and associates
Resolve guest complaints and coordinate with other department leaders to resolve service delivery or quality breakdowns
Check that all equipment is in working order
Follow up on work orders so repairs and maintenance of facility are completed on a timely basis
Document inventory forecast usage and monitor supply
Abide by all state, federal and corporate requirements pertaining to serving alcoholic beverages
Oversee serving staff to ensure proper liquor controls are in place and all Hersha cash handling policies and procedures are followed
Participate in marketing efforts of restaurants, create menu ideas, survey competition and report food trends, and assist in preparation of specials
Follow sustainability guidelines and practices related to HHM’s EarthView program
Practice safe work habits, wear protective safety equipment and follow MSDS and OSHA standards
Perform other duties as requested by management

Job Qualifications

Experience

Mid Level (3-7 years)

Job Location

We didn't receive the exact location for this job posting,

please contact the employer.

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