Job Overview
Employment Type
Full-time
Compensation
Type:
Hourly
Rate:
Range $25.48 - $31.73
Work Schedule
Standard Hours
Benefits
Health Insurance
401(k) Plan
Employee stock purchase plan
Paid Time Off
Life insurance
Group disability insurance
Travel Discounts
Adoption assistance
Paid parental leave
Health savings account
flexible spending accounts
Tuition Assistance
Pre-tax commuter benefits
Job Description
Marriott International is a globally renowned hospitality company, known for its exceptional commitment to quality and service excellence. With a vast portfolio that includes luxury brands like W Hotels, Marriott International has established itself as a leader in the hotel industry by delivering memorable guest experiences. Marriott fosters an inclusive work environment that celebrates diversity, innovation, and a service philosophy that ignites curiosity and expands the horizons of travel and hospitality. At Marriott, employees have access to career development opportunities, comprehensive benefits, and a culture that values empowerment, teamwork, and continuous improvement.
The W Atlanta Downtown, located at ... Show More
The W Atlanta Downtown, located at ... Show More
Job Requirements
- high school diploma or GED or 2-year degree from an accredited institution
- minimum 2 years of relevant hospitality experience
- or 3 years experience in two hospitality disciplines if no formal education
- ability to work full time
- strong leadership and communication skills
- knowledge of OSHA regulations
- problem-solving and conflict resolution skills
- flexibility to work varied shifts including nights and weekends
- capability to manage multiple departments and operational areas
- proficiency in financial reporting and budget management
Job Qualifications
- high school diploma or GED or 2-year degree in Hotel and Restaurant Management, Hospitality, Business Administration, or related major
- minimum 2 years of experience in food and beverage, culinary, guest services, front desk, housekeeping, or related area
- or 3 years of experience in two hospitality areas if no formal education
- experience running a shift, scheduling, performance management, and problem solving preferred
- strong interpersonal and communication skills
- knowledge of OSHA regulations
- ability to lead and motivate teams
- understanding of financial management including budgets and payroll
- familiarity with beverage and food handling standards
- experience in customer service and guest relations
Job Duties
- lead daily front desk, housekeeping, or guest services shift operations
- supervise inspection program for guestrooms and public spaces
- coordinate labor scheduling and lead shifts across departments
- direct guest arrival and departure procedures
- support operational needs of food and beverage outlets
- lead setup and execution of meetings and events
- conduct guest room inspections and provide feedback to employees
- hold event operations teams accountable to standards
- complete daily and cumulative financial performance reporting
- participate in management of departmental controllable expenses
- maintain compliance with brand standards and legal requirements
- communicate performance expectations and train staff
- schedule and supervise employees to meet business demands
- manage inventory and order necessary supplies
- resolve guest complaints and ensure high level of customer service
- assist in interviewing, hiring and performance appraisals
- conduct daily stand-up and pre-shift meetings
- enforce OSHA and safety regulations
- work closely with engineering on maintenance needs
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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