Job Overview
Employment Type
Full-time
Compensation
Type:
Salary
Rate:
Exact $75,000.00
Work Schedule
Weekend Shifts
Benefits
Health Insurance
Paid Time Off
Professional development funding
Community service paid time off
401k
Employee Discounts
Job Description
Spiegelworld is a pioneering entertainment company renowned for creating genre-defying live entertainment destinations that combine smash-hit shows with unique cocktail and dining experiences. Established in 2006, Spiegelworld has grown into a vibrant community of over 700 talented organizers, agitators, dreamers, doers, insiders, outsiders, and iconoclasts. This innovative company is dedicated to making the world a more art-filled, inspired, and playful place by crafting one unforgettable memory at a time. Spiegelworld's commitment to excellence is reflected in its attention to detail and its passionate approach to entertainment, food, and beverage, making it a leader in the live entertainment and hospitality space.Show More
Job Requirements
- Minimum of 5 years experience in restaurants with at least 3 years in restaurant management
- bachelor's degree in hospitality or hotel/restaurant management is desirable
- proven experience in large restaurant management
- hands-on experience with restaurant management software
- excellent communication skills both written and verbal
- strong leadership, motivation, and employee development abilities
- ability to work evenings, weekends, and holidays
- successful reference checks, background check, and drug test clearance
- valid work authorization for the US
- physical ability to work in high volume, noisy, and varying environmental conditions
- able to lift up to 50lbs
- able to stand or walk for extended periods
- able to use a computer for extended periods
Job Qualifications
- Minimum of 5 years experience in restaurants with at least 3 years in restaurant management
- bachelor's degree in hospitality or hotel/restaurant management is desirable
- proven experience as a manager in large restaurants
- well-developed interest in food and beverage with ability to recall ingredients and dishes
- hands-on experience with restaurant management software such as OpenTable, Resy, and SevenRooms
- proven people management, motivation, and development skills
- experience managing union staff is a plus
- experience opening a restaurant or bar including training and setting standards
- passion for delivering highest standards consistently with guest-centric approach
- strong problem-solving skills
- excellent written and verbal communication skills
- financial acumen and business management abilities
- successful reference, background check, and drug test clearance prior to hire
- ability to work evenings, weekends, and holidays as scheduled
- valid work authorization for the US
Job Duties
- Work closely with Spiegelworld and resort partners to ensure an expertly coordinated launch of the restaurant
- coordinate SOPs for the front of house and back of house activities to ensure all standards are being met and train staff appropriately
- oversee all F&B operations for restaurant and theater, ensuring an integrated experience
- actively engage in antiracist commitment and internal practices by participating in learnings and discussions around equity, diversity, inclusion, and accessibility
- create a work environment that promotes teamwork, performance feedback, recognition, mutual respect, and employee satisfaction
- be visible in the restaurant operation, actively participating in service and daily operations
- maintain high levels of customer satisfaction by building relationships with guests, resolving complaints, and encouraging employees to do the same
- use tools such as UD and Avero to analyze business trends and employee performance
- oversee the restaurant's beverage revenue including cost, ordering, inventory, expenses
- mentor mixologists in their development and understanding of beverage operations
- oversee implementation of operational systems such as order guides, recipe guides, and checklists
- lead strategic beverage training for bartenders focusing on consistency, engagement, and retention
- hold bi-weekly meetings with the Executive of Beverage to align with seasonal cocktail menu changes and SOPs
- lead cocktail development initiatives
- participate in marketing activities with General Manager and Marketing
- develop ideas to maximize revenue and reduce expenses in conjunction with General Manager
- select, train, evaluate, lead, motivate, and coach all employees to meet cultural and core standards
- actively develop employees' food and beverage knowledge through education sessions
- manage and maintain CGS inventory
- ensure resources for efficient operation are in place through routine inventories and inspections
- perform pre- and post-service checks and communicate daily specials and VIP guest info
- assist in sales and marketing activities and stay updated on F&B trends
- create one-of-a-kind nights setting example for staff
- perform other duties as assigned by manager
- all duties performed according to departmental and company policies and procedures
Job Qualifications
Experience
Expert Level (7+ years)
Job Location
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