Job Overview
Employment Type
Full-time
Compensation
Type:
Hourly
Rate:
Range $22.00 - $23.00
Work Schedule
Flexible
Weekend Shifts
Benefits
Competitive compensation package
Medical insurance
Dental Insurance
Vision Insurance
Paid Time Off
Job Description
Global Restaurant Hospitality Group is a prominent franchisee operating Church's Chicken restaurants throughout Southern California. The company specializes in delivering high-quality fast casual dining experiences that celebrate the Church's Chicken brand, a well-established leader in the quick-service restaurant (QSR) industry known for its signature fried chicken and commitment to service excellence. Global Restaurant Hospitality Group is dedicated to operational excellence, community involvement, and cultivating a strong team-oriented culture to ensure that every guest receives exceptional quality and service at each location. They are committed to upholding the brand standards and delivering a consistent, enjoyable dining experience for customers across all... Show More
Job Requirements
- High school diploma or equivalent
- 1 - 3 years experience in the QSR industry or full-service concept
- ServSafe certification required or ability to obtain
- Fluent in English
- Excellent communication skills
- Strong organizational and detail orientation
- Valid driver's license, insurance, and reliable personal vehicle
- Ability to work varied shifts including weekends and holidays
- Ability to stand, walk, and lift up to 50 pounds
- Ability to work under pressure and with minimal supervision
- Willingness to travel to other restaurant locations
- Spanish language skills considered a plus
Job Qualifications
- High School diploma or equivalent
- 1 - 3 years experience in QSR industry or full-service concept
- ServSafe Certified (required or ability to obtain)
- Fluent in English
- Spanish is a plus
- Excellent communication and interpersonal skills
- Great telephone manner
- Excellent organizational skills
- Detail oriented
- Accurate
- Excellent analytical, problem solving, and math skills
- Ability to work with minimal supervision, under pressure
- Proven ability to lead and motivate a diverse team
- Promote learning, development, and career growth
- Must possess a valid driver's license
- Insurance
- Use personal vehicle to make bank deposits and travel to other restaurants/business locations as required
Job Duties
- Support the Restaurant General Manager in recruiting, hiring, training, developing, and retaining high-performing restaurant team members
- Ensure all employees are properly trained and certified according to current Church's Chicken training programs
- Foster a culture of continuous learning, teamwork, accountability, and employee engagement
- Promote a positive, service-oriented, and inclusive work environment
- Recommend and administer corrective action, including coaching, discipline, suspension, and termination, in accordance with company policy
- Lead and motivate a diverse team to achieve performance and development goals
- Act as Manager on Duty (MOD) and assume leadership responsibilities in the absence of the Restaurant General Manager
- Execute Church's Chicken brand standards, policies, and operating procedures 100 percent of the time
- Ensure consistent delivery of high-quality food and exceptional guest service
- Maintain restaurant facilities, equipment, and grounds to operational and safety standards
- Ensure compliance with all food safety, sanitation, health, and HACCP standards
- Prepare for and respond to health inspections and internal audits
- Enforce cleaning schedules, uniform standards, and appearance guidelines
- Ensure POP and signage is present and in the approved location
- Assist the RGM in identifying and communicating sales goals (daily, weekly, year over year)
- Ensure the right people are in the right places according to projected / actual sales
- Increase customer count and check average, and maximize capacity and customer value
- Support the RGM in identifying and executing Local Store Marketing opportunities to attract new customers
- Stay aware of local events
- Understand the store's current trade area and competition
- Execute speed (speed with a smile) and service standards
- Flawlessly execute marketing promotions and campaigns
- Maintain staffing levels to actual sales
- Comply with labor laws
- Accurately order and manage inventory to reduce waste and prevent theft
- Ensure cash handling procedures and standards are in place and followed
- Perform cash audits and address identified issues
- Execute safety and health standards
- Minimize R&M / Supplies and Services costs by managing service vendors efficiently
- Achieve and communicate controllable cost targets
- Perform other responsibilities as assigned, adapting to emergencies, changes in workload, rush jobs, or technical developments as needed
OysterLink is built for hospitality recruitment.
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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