Job Overview
Employment Type
Full-time
Compensation
Type:
Salary
Rate:
Range $52,100.00 - $69,800.00
Work Schedule
Standard Hours
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
training programs
performance bonuses
Job Description
Highgate is a leading real estate investment and hospitality management company with over $15 billion of assets under management and a global portfolio of more than 400 hotels spanning North America, Europe, the Caribbean, and Latin America. With a 30-year track record as an innovator in the hospitality industry, this forward-thinking company provides expert guidance through all stages of the property cycle, from planning and development through recapitalization or disposition. Highgate continues to demonstrate success in developing a diverse portfolio of bespoke lifestyle hotel brands, legacy brands, and independent hotels and resorts, featuring contemporary programming and digital acumen. The company... Show More
Job Requirements
- At least 3 years of progressive experience in a hotel or related field
- or a 4-year college degree and at least 1 years of related experience
- or a 2-year college degree and 2 or more years of related experience
- must have knowledge of F&B preparation techniques
- knowledge of health department rules and regulations
- knowledge of liquor laws and regulations
- able to work long hours sometimes
- able to exert up to 50 pounds of force occasionally and/or 20 pounds of force frequently
- effective communication both verbally and written with all levels of employees and guests
- effective listening and problem-solving skills
- able to multitask and prioritize departmental functions
- approach all encounters in an attentive, friendly, courteous, and service-oriented manner
Job Qualifications
- At least 3 years of progressive experience in a hotel or a related field
- or a 4-year college degree and at least 1 years of related experience
- or a 2-year college degree and 2 or more years of related experience
- knowledge of F&B preparation techniques
- understanding of health department rules and regulations
- knowledge of liquor laws and regulations
- effective verbal and written communication skills
- ability to manage multiple priorities and meet deadlines
- strong leadership and supervisory skills
- experience in training and performance management
Job Duties
- Oversee all aspects of the operation of the restaurant
- supervise restaurant personnel
- respond to guest complaints in a timely manner
- work with other F&B managers and keep them informed of issues as they arise
- keep immediate supervisor fully informed of all problems or matters requiring attention
- coordinate and monitor all phases of loss prevention in the restaurant
- prepare and submit required reports in a timely manner
- ensure preparation of reports including wage progress, payroll, revenue, employee schedules, quarterly action plans
- monitor quality of service in restaurant
- assist in menu planning and preparation
- ensure compliance with all local liquor laws, and health and sanitation regulations
- ensure compliance with SOPs in all outlets
- ensure compliance with requisition procedures
- be visible on the floor and assist staff as needed during each meal period
- conduct staff performance reviews in accordance with Highgate Hotel standards
- understand, implement and monitor corporate promotions in outlet including buffet and three-meal concept standards
- ensure the training of employees on SOPs and technical job tasks
- interview candidates for front-of-house F&B positions and follow standards for hiring approvals
- perform other duties as requested by management
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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