Assistant Restaurant and Bar Manager - Little Six Casino
Job Overview
Employment Type
Full-time
Compensation
Type:
Hourly
Rate:
Range $17.50 - $25.50
Work Schedule
Standard Hours
Flexible
Benefits
Medical insurance
Dental Insurance
Life insurance
Disability insurance
Onsite medical clinics
401k Retirement Plan
Paid Time Off
wellness programs
Childcare discounts
fuel discounts
bus passes
Fitness Membership Discounts
free uniforms
free uniform cleaning
Tuition Reimbursement
Job Description
The organization hiring for the Assistant Restaurant Manager position operates within a dynamic and unique dining environment, specifically associated with the gaming and entertainment industry. Known for its commitment to creating memorable guest experiences and its dedication to service excellence, the business is connected to the SMSC Gaming Enterprise, a distinguished leader in hospitality and entertainment services. With a reputation for a diverse and inclusive workplace, they emphasize employee growth, advancement opportunities, and community engagement, making it a desirable place to build a rewarding career.
As an Assistant Restaurant Manager, you will play an integral role in overseeing day-to-day restaura... Show More
As an Assistant Restaurant Manager, you will play an integral role in overseeing day-to-day restaura... Show More
Job Requirements
- any combination of post-high school restaurant education and/or restaurant experience to equal 3+ years
- 2+ years of indirect people leadership or 1+ year of direct people leadership experience
- certified food service manager certificate or ability to obtain within one year of employment
- effective in motivating and guiding staff, delegating tasks, and fostering a positive team environment
- demonstrated ability to communicate clearly and effectively with staff, guests, and other stakeholders
- skilled at identifying and resolving issues constructively and efficiently and managing conflict within the team and addressing issues with guests
- experience with efficiently managing schedules, tasks, and resources in a fast-paced environment
- experience with demand-based scheduling preferred
- desire to build rapport with staff, guests, and other stakeholders
- ability to adjust to changing situations, handle unexpected events and maintain composure and professionalism under pressure
Job Qualifications
- post high school restaurant education and/or restaurant experience totaling 3+ years
- 2+ years of indirect people leadership or 1+ year of direct people leadership experience
- certified food service manager certificate or willingness to obtain within one year of employment
- strong communication and interpersonal skills
- conflict resolution and problem-solving abilities
- experience managing schedules and resources effectively in a high-volume environment
- leadership and coaching skills
- knowledge of food safety and health regulations
- ability to work collaboratively with culinary and front of house teams
Job Duties
- handle guest complaints and issues in a timely and professional manner
- utilize guest recovery strategies when appropriate
- actively coach team members to ensure excellent service delivery and ensure a positive guest experience
- interact with guests to gauge satisfaction and improve service
- order supplies and manage inventory levels, proactively communicate needs to manager
- partner with the culinary team to ensure high-quality food standards, including preparation and presentation
- supervise and maintain restaurant and bar cleanliness to meet safety, sanitation and hygiene standards
- ensure staffing levels are appropriate based on business volumes through advance scheduling and during the shift
- proactively provide suggestions and recommendations regarding ways to improve outlet operations
- ensure all front of house team members strictly adhere to all food safety guidelines and procedures
- enforce health and safety regulations and ensuring compliance with sanitation guidelines
- ensure compliance with all gaming enterprise policies, procedures and applicable regulations and laws
- escalate concerns in a timely manner to leadership
- ensure proper cash handling and compliance with tips and complimentary procedures
- assist manager with preparing annual budget, controlling daily/monthly operational costs and driving outlet profitability
- interview and make recommendations for hire and promotion of team members
- plan and deliver onboarding and ongoing training and development
- assist with managing all aspects of continuous performance management for restaurant and bar team members
- ensure team member compliance with all timekeeping, tips and break policies and procedures weekly by thoroughly reviewing and auditing team member timecards
- assist team members with duties during peak times
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Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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