Job Overview
Employment Type
Hourly
Compensation
Type:
Hourly
Rate:
Range $28.00 - $32.00
Work Schedule
Standard Hours
Benefits
Medical insurance
Dental Insurance
Vision Insurance
Vacation Time
sick leave
Holiday pay
401(k) Plan
Job Description
Claremont Resort & Club is a distinguished luxury resort located on 22 scenic acres in the Berkeley and Oakland Hills, offering breathtaking views of the San Francisco Bay. For more than a century, the resort has been an iconic establishment in the Bay Area, known for setting the highest standards in hospitality, luxury, and customer service. The resort blends its rich 19th-century heritage with modern amenities, providing an idyllic setting where guests can indulge in exquisite dining at Limewood, unwind at The Spa at the Claremont, or pursue complete wellness at The Club at the Claremont. Claremont Resort & Club... Show More
Job Requirements
- High school diploma or equivalent
- Previous hotel experience preferred
- Proficiency with reservation systems and Microsoft Office Suite
- Strong analytical skills and attention to detail
- Excellent interpersonal and communication abilities
- Ability to handle guest and employee concerns professionally
- Reliable attendance and punctuality
- Ability to work collaboratively in a team environment
Job Qualifications
- High school diploma or equivalent required
- Hotel experience preferred
- Ability to effectively deal with guest and associate concerns in a friendly and positive manner
- Ability to access, read and accurately input information using a moderately complex computer system including Microsoft Office Suite
- Ability to make accurate mathematical calculations using 10-key
- Analytical ability sufficient to assess reservation trends and make related decisions
- Effective verbal and written communication skills with ability to adapt communication style to different audiences
Job Duties
- Oversee the efficient operation of the reservations department in selling guest rooms to accommodate guest needs and maximize revenue
- Monitor and analyze rooms inventory utilizing yield management to maximize occupancy and increase average rate
- Process and handle group rooming lists, reservations, and associate reservation requests by inputting data into the reservations system
- Calculate and prepare rooms reports to determine sources of business using various computer systems
- Assist in the development and revisions of forecasts for the Rooms Department both monthly and annually
- Communicate both verbally and in writing to provide clear direction to staff
- Comply with attendance rules and be available to work on a regular basis
- Perform any other job-related duties as assigned
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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