Job Overview
Employment Type
Hourly
Compensation
Type:
Hourly
Rate:
Range $21.00 - $24.71
Work Schedule
Flexible
Weekend Shifts
Benefits
Medical insurance
short-term disability
long-term disability
Life insurance
Employee assistance program
Dental Insurance
Vision Insurance
Job Description
John Ball Zoo, located in Grand Rapids, is a renowned zoo accredited by the Association of Zoos and Aquariums since 1983. It passionately upholds its mission to inspire the community to actively engage in the conservation of wildlife and the natural environment. This esteemed institution is home to over 2,000 animals representing more than 230 species, and attracts over 700,000 visitors annually. With a dedicated team of over 120 full-time staff and 350 seasonal employees, the organization is driven by core values that include conservation, education, community, celebration, and compassion. By fostering educational opportunities and strong community relationships, John Ball... Show More
Job Requirements
- high school diploma or equivalent
- 2+ years related experience or comparable combination of education and experience
- minimum 1-year previous management or leadership experience
- excellent customer service skills
- ability to interact positively with diverse individuals
- demonstrated ability to prioritize daily responsibilities
- proficiency in relevant software applications
- alcohol service certification or ability to obtain within 4 weeks
- Michigan Chauffeurs license or ability to obtain within 4 weeks
- ability to work flexible hours including evenings, weekends, and holidays
- must be 18 years or older
Job Qualifications
- high school diploma or equivalent
- college degree in Hospitality or Business Administration or equivalent combination of education and experience
- minimum 1-year management or supervisory experience
- excellent customer service and interpersonal skills
- ability to prioritize and work with minimal guidance
- proficiency in Point of Service software and Microsoft Office Suite
- certification in Alcohol Service or ability to obtain within 4 weeks
- Michigan Chauffeurs license or ability to obtain within 4 weeks
- strong oral and written communication skills
- ability to work irregular hours including evenings, weekends, and holidays
Job Duties
- oversee daily operations of the Rentals department
- supervise seasonal hiring, scheduling, and payroll
- coordinate and execute a wide range of events including weddings, corporate gatherings, and community functions
- manage bar operations and liquor inventory
- provide coaching, feedback, and discipline to Rentals team members
- analyze financial data to support event planning and departmental success
- develop new rental opportunities and research competitive products
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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