Job Overview
Employment Type
Hourly
Full-time
Compensation
Type:
Hourly
Rate:
Range $21.00 - $25.00
Work Schedule
Flexible
Weekend Shifts
Benefits
Medical insurance
short-term disability
long-term disability
Life insurance
Employee assistance program
Dental Insurance
Vision Insurance
Paid parental leave
Gym membership discounts
flexible spending accounts
Wellness Plan
Paid Time Off
401(k)
Zoo discounts
Tuition Reimbursement
Premium zoo membership
Job Description
John Ball Zoo is a renowned zoological park located in Grand Rapids, Michigan. Accredited by the Association of Zoos and Aquariums since 1983, the zoo is dedicated to excellent animal care and wildlife conservation. Each year, it welcomes over 700,000 visitors who come to experience more than 2,000 animals spanning over 230 species. John Ball Zoo operates with a mission to inspire the community to actively participate in conserving wildlife and the natural environment. The zoo employs over 120 full-time and 350 seasonal staff members who embody core values such as conservation, education, community, celebration, and compassion. The zoo’s commitment... Show More
Job Requirements
- High school diploma or equivalent
- college degree in Hospitality or Business Administration and 2+ years related experience or comparable combination of education and experience
- minimum 1-year management, supervisory or leadership experience
- excellent customer service skills and positive interaction with diverse individuals
- ability to prioritize tasks and adapt with minimal guidance
- excellent interpersonal, oral and written communication skills
- proficiency in Point of Service software, rentals reservations software and Microsoft Office Suite
- ability to learn time and attendance scheduling systems
- TAM or equivalent Alcohol Service certification or ability to obtain within 4 weeks
- Michigan Chauffeurs license or ability to obtain within 4 weeks
- ability to work irregular hours including evenings, weekends and holidays
- must be 18 years or older
Job Qualifications
- High school diploma or equivalent
- college degree in Hospitality or Business Administration preferred
- minimum 2 years related experience or comparable combination of education and experience
- at least 1 year management or supervisory experience
- excellent customer service skills
- strong communication and interpersonal skills
- proficiency in Point of Service and rental reservations software
- working knowledge of Microsoft Office Suite
- ability to obtain TAM or equivalent Alcohol Service certification
- Michigan Chauffeurs license or ability to obtain it
- ability to work flexible hours including evenings, weekends, and holidays
Job Duties
- Oversee daily operations of the Rentals department
- assist in training and scheduling seasonal staff
- manage bar operations including liquor inventory control
- coordinate logistics for various events including weddings and corporate gatherings
- provide coaching and feedback to team members
- support financial data analysis and event planning
- develop new rental opportunities and research competitive products
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
We didn't receive the exact location for this job posting,
please contact the employer.
You may be also interested in:
Nearby Cities
Jobs By Filter