Job Overview
Employment Type
Full-time
Compensation
Type:
Hourly
Rate:
Range $16.00 - $32.00
Work Schedule
Flexible
Weekend Shifts
Night Shifts
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
Training and development opportunities
Job Description
Trail Drive Management Corporation operates Dickies Arena, a premier 14,000-seat multipurpose venue located in Fort Worth, Texas, adjacent to the historic Will Rogers Memorial Center campus. Owned by the City of Fort Worth and managed by Trail Drive Management Corp, a not-for-profit entity, Dickies Arena has quickly established itself as a leading entertainment destination. In the most recent fiscal year, the arena hosted 172 diverse events, ranging from sports competitions and concerts to conventions and special community gatherings. Recognized for its excellence, Dickies Arena was ranked 4th globally in gross ticket sales by Billboard in early 2023 and received a... Show More
Job Requirements
- High school diploma or equivalent
- 2+ years of culinary baking experience
- Previous experience in high volume, complex food service operations preferred
- Ability to work extended shifts including nights, weekends, and holidays
- Ability to lift up to 50 pounds and occasionally 100 pounds
- Strong communication skills
- Proficiency with MS Office and workforce management software
- Knowledge of health and safety regulations
- Ability to work in fluctuating temperatures
- Physical stamina for standing and walking throughout shift
- Effective problem-solving skills
Job Qualifications
- 2+ years of culinary baking experience
- Previous experience in high volume, complex food service operations
- sports and/or entertainment venue strongly preferred
- Comprehensive knowledge of baking, pastry, and chocolate work, with a focus on quality, production, sanitation, food cost controls, and presentation
- Demonstrate ability to complete projects in a reliable, productive, and expedient manner while adhering to strict deadlines
- Keyboarding skills and computer proficiency with software knowledge including MS Office
- Experience with computerized workforce management software strongly preferred
- Experience with inventory and order management software strongly preferred
- Excellent verbal and written communication skills
- Ability to problem solve and prioritize multiple tasks in a fast-paced, high-energy environment
- Ability to work independently and in a team environment
- Able to communicate effectively with management team, guests, and team members
- Superior internal and external customer service experience
- Must be able to work extended shifts of 10 hours or more as business dictates
- Must be flexible with schedule and able to work different shifts including nights, weekends, and holidays
- Must be able to work in fluctuating temperatures
- English reading, writing, comprehension, math, and computer skills required
- Ability to taste and evaluate food products
- Must be able to reach, lift, stoop, bend and perform extensive standing and walking including stairs throughout shift
Job Duties
- Partner with the Dickies Arena Food and Beverage department leadership team to ensure a successful arena F and B operation
- Assist with the establishment and enforcement of Dickies Arena policies
- Work closely with other team members and other departments to ensure department specific procedures, tasks and goals are met, consistent and effective communication occurs, efficient operational performance and a positive reputation of venue within the market and industry is maintained
- Support the concept development and overall operating plan establishment for all food and beverage areas as it pertains to dessert options and pastry needs
- Drive the development of unique and signature dessert menus, recipes, special features, etc. for the venue with consideration to seasonal opportunities and industry trends
- Assist in the hiring, training, scheduling and daily oversight and mentorship of bakery team members
- Ensure all bakery team members have the tools necessary to complete their jobs
- Ensure consistent execution of all recipes, training, and accountability of the culinary team
- Operate and manage the pastry section of a kitchen, working together with the other chefs
- Decorate and present pastries and baked goods in a tasteful and beautiful way
- Monitor and order ingredients, supplies and equipment through the Executive Chef
- Meet with customers to discuss custom-made desserts or baked goods for special occasions
- Ensure the bakery section of the kitchen adheres to health and safety regulations, conduct daily walkthroughs to assess equipment, cleanliness, etc.
- Monitor, inspect and assess baked goods throughout the venue daily - establish and maintain proper par levels and inventory levels are being met in accordance with event calendar
- Conduct and oversee the inventory management aspects of the pastry kitchen and bakery department
- Responsible for ensuring exceptional and consistent food quality, presentation, and production
- Follow and enforce policies associated with the safe service of all alcoholic beverages
- Engage with venue guests, as well as team members to ensure exceptional hospitality is always received
- Build and maintain strong relationships with venue staff, guests, subcontractors, etc.
- Responsible for enforcing, executing, and maintaining all safety, security, and sanitation standards throughout the venue
- Regularly obtain feedback from guests to improve operations
- Thoroughly and accurately use all selected systems (Purchasing, Eatec, Work Force Management and more)
- Other responsibilities and tasks as deemed appropriate by the Food and Beverage and Dickies Arena Leadership Team
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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