Job Overview
Employment Type
Full-time
Compensation
Type:
Hourly
Rate:
Exact $19.48
Work Schedule
Standard Hours
Benefits
Medical insurance
Dental Insurance
Vision Insurance
Life insurance
401(k) Plan
Profit-Sharing plan
Paid Time Off
Paid holidays
Employee assistance program
Health savings account
short-term disability
long-term disability
Education and training benefits
Banking product discounts
Job Description
Heritage Bank of Nevada is a respected financial institution committed to offering outstanding banking services throughout the Nevada region. As a community-focused bank, Heritage Bank is dedicated to supporting its customers by providing tailored financial products and solutions that meet diverse needs. Established with a strong foundation of integrity and customer-centric values, the bank emphasizes personal relationships and reliable service, ensuring that clients receive exceptional care in managing their financial goals. With a comprehensive portfolio that includes personal banking, business accounts, loans, and investment products, Heritage Bank maintains its commitment to safety, privacy, and professionalism while fostering trust and long-term... Show More
Job Requirements
- Associate degree from a two-year college or technical school or related experience and training
- Three to five years of similar or related experience including preparatory positions
- Strong product knowledge of banking services
- Proficient with PC applications including Microsoft Office Excel and Word
- Ability to communicate effectively and tactfully in difficult situations
- Ability to read and interpret business and technical information
- Ability to write reports and business correspondence
- Ability to present information and respond to groups
- Ability to perform math calculations involving whole numbers, fractions, decimals, rates, and ratios
- Ability to apply logical or scientific thinking to define problems and draw conclusions
- Physical ability to stand, talk, hear, use a computer frequently
- Occasionally required to sit, walk, reach, climb, balance, stoop, kneel, crouch, or crawl
- Ability to lift and move up to 10 pounds frequently and occasionally up to 25 pounds
- Specific vision abilities including close, distance, color, peripheral vision, depth perception, and focus adjustment
- Willingness to travel locally
- Ability to work in a fast-paced environment
Job Qualifications
- Associate degree or equivalent combination of education and experience
- Three to five years of related experience in banking operations
- Strong product knowledge within the banking services industry
- Proficient with Microsoft Office applications including Excel and Word
- Excellent communication and interpersonal skills
- Ability to handle difficult situations tactfully
- Strong mathematical skills and ability to interpret business data
- Ability to apply logical reasoning and problem-solving
- Leadership and supervisory experience
Job Duties
- Assist with coordination of branch operations activities according to bank policies
- Produce accurate and high-quality work while seeking improvements in productivity and efficiency
- Respond promptly to customer requests, inquiries, and complaints
- Protect the bank and customers from fraud by staying current on warnings and discussing suspicious transactions
- Develop new and maintain existing customer relationships by promoting banking products and services
- Motivate branch employees and support consumer and business development goals
- Assist with branch certifications, callback process, and monitor branch activity and quality control reports
- Maintain appropriate cash supply and ensure adherence to cash controls
- Perform or assist with teller functions including processing deposits, withdrawals, loan payments, stop payments, cashier checks, and account holds
- Perform or assist with new account functions including opening various account types, maintenance, online banking troubleshooting, ordering checks and debit cards, and processing disputes
- Keep management informed of significant issues
- Provide superior internal and external customer service
- Represent the bank professionally including confidentiality and positive attitude
- Keep work area organized for efficiency and customer privacy
- Complete assigned training and stay current on operational procedures
- Attend and participate in meetings as required
- Comply with applicable laws and regulations including the Bank Secrecy Act and Patriot Act
- Adapt to changing duties and work at other branches as needed
- Supervise branch deposit operations personnel indirectly including hiring, training, performance appraisal, and problem resolution
Restaurants and hotels use OysterLink to hire.
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
You may be also interested in: