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CLEAR

Assistant Operations Manager (PVD)

Job Overview

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Employment Type

Full-time
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Compensation

Type:
Hourly
Rate:
Exact $24.00
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Work Schedule

Weekend Shifts
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Benefits

Health Insurance
Paid Time Off
Retirement Plan
Employee Discounts
Career development opportunities
Flexible Schedule
Employee assistance program

Job Description

CLEAR is a pioneering identity verification company committed to streamlining and enhancing everyday experiences through innovative technology. With a passionate membership base exceeding 27 million and partnerships across diverse industries worldwide, CLEAR has established itself as a leader in delivering frictionless, secure, and seamless interactions at airports, stadiums, and mobile platforms. The company’s core mission is to create moments when everything just works perfectly – when you feel as if you’re hitting every green light in life. CLEAR’s platform harnesses biometric data and advanced technology to swiftly verify identity, thereby reducing wait times and enhancing security and convenience for its... Show More

Job Requirements

  • Required to successfully complete a government background investigation
  • Ability to stand or walk for extended periods of time
  • Ability to follow policies and procedures set forth by CLEAR, airport, state and federal regulations
  • Availability to work a non-traditional schedule such as weekends, holidays, early mornings, and or evenings

Job Qualifications

  • 1-2 years of leadership experience in a customer-facing operation such as retail, restaurants, hospitality, or rental cars
  • Excellent interpersonal and communication skills with the ability to motivate, mentor and influence others
  • Ability to manage multiple priorities in an ever-changing environment
  • Strong organizational skills with the ability to manage multiple priorities and tasks
  • Proficiency in using technology daily in your work

Job Duties

  • Spend 80% of time on the floor in a customer-facing environment at the airport
  • Ensure CLEAR and TSA policy and procedures are conducted with the highest levels of security and integrity
  • Monitor and drive security, service and sales on each shift
  • Manage shift briefings, debriefs and huddles, as well as any changes, breaks, and rotations
  • Coach, mentor, and train the team to meet sales and customer service goals and standards
  • Oversee asset control and devices - understand how our technology works and be able to troubleshoot when necessary
  • Represent CLEAR throughout the airport, TSA and airline community by building strong stakeholder relationships
  • Manage incident prevention and responses
  • Attend station management team meetings

Job Qualifications

Experience

Mid Level (3-7 years)

Job Location