Job Overview
Employment Type
Full-time
Compensation
Type:
Hourly
Rate:
Range $28.85 - $37.50
Work Schedule
Standard Hours
Benefits
Health Insurance
Dental Insurance
Paid Time Off
401(k) Plan
bonus eligibility
employee recognition programs
Career development opportunities
Job Description
The Ritz-Carlton Residences at Miami Beach is a distinguished luxury hospitality establishment located at 4701 N Meridian Ave, Miami Beach, Florida. Known worldwide for its exceptional service and elegant accommodations, The Ritz-Carlton brand exemplifies the highest standards of luxury living and hospitality. This property combines the allure of Miami Beach with the unparalleled service of The Ritz-Carlton, offering residents and guests an exclusive lifestyle defined by comfort, sophistication, and meticulous attention to detail. With a legacy of excellence, The Ritz-Carlton Residences are part of Marriott International, one of the largest and most respected hospitality companies globally. Marriott International is committed... Show More
Job Requirements
- 2-year degree from an accredited university in Business Administration, Hotel and Restaurant Management, or related major with 4 years experience in guest services, front desk, housekeeping, sales and marketing, management operations, or related professional area
- 4-year bachelor's degree in Business Administration, Hotel and Restaurant Management, or related major with 2 years experience in guest services, front desk, housekeeping, sales and marketing, management operations, or related professional area
- Proven leadership experience
- Strong communication skills
- Ability to manage multiple departments and teams effectively
- Proficiency in operational and financial reporting
- Commitment to delivering brand service standards
Job Qualifications
- 2-year degree in Business Administration, Hotel and Restaurant Management, or related major with 4 years of relevant experience
- 4-year bachelor's degree in Business Administration, Hotel and Restaurant Management, or related major with 2 years of relevant experience
- Strong leadership and management skills
- Experience in guest services, front desk, housekeeping, sales and marketing, or management operations
- Knowledge of hospitality operational standards
- Ability to analyze financial statements and performance metrics
Job Duties
- Develop operational strategy aligned with brand business strategy
- Review comment cards and guest satisfaction results to identify improvement areas
- Evaluate operations team service delivery and provide feedback
- Conduct regular walk-throughs with Engineering and Housekeeping to ensure maintenance standards
- Tour building regularly to assess business needs and operational opportunities
- Review financial reports to monitor rooms operations performance against budget
- Communicate departmental goals clearly to produce desired results
OysterLink connects hospitality businesses with candidates.
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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