Job Overview
Employment Type
Full-time
Compensation
Type:
Hourly
Rate:
Exact $27.91
Work Schedule
Flexible
Weekend Shifts
Benefits
Health Insurance
Dental Insurance
Paid Time Off
401(k) Plan
Employee Discounts
Professional development opportunities
Employee wellness programs
Job Description
CLEAR is a leading identity platform transforming the way people live, work, and travel by providing frictionless experiences that simplify and secure everyday activities. With a membership base of more than 30 million passionate members and partnerships spanning numerous venues, including airports, stadiums, and mobile platforms, CLEAR is dedicated to unlocking seamless access to the things that define individuals. The company's mission is to make everyday interactions feel effortless and magical, akin to the experience of hitting all green lights in your daily activities. CLEAR's solutions integrate advanced technology to verify identity swiftly and securely, enhancing safety while improving customer... Show More
Job Requirements
- High school diploma or equivalent
- 1-2 years of leadership experience in a customer-facing role
- Strong communication and interpersonal skills
- Ability to manage multiple priorities
- Proficiency with technology
- Physical ability to stand and walk for extended periods
- Ability to follow CLEAR and federal regulations
- Availability for non-traditional work hours
- Completion of airport security screenings including SIDA badge eligibility
Job Qualifications
- 1-2 years of leadership experience in a customer-facing operation such as retail, restaurants, hospitality or rental cars
- Excellent interpersonal and communication skills with the ability to motivate, mentor and influence others
- Strong organizational skills with the ability to manage multiple priorities and tasks
- Proficiency in using technology daily in your work
- Ability to stand or walk for extended periods of time
- Ability to follow policies and procedures set forth by CLEAR, airport, state and federal regulations
- Availability to work a non-traditional schedule including weekends, holidays, early mornings and/or evenings
- Completion of all required airport and government security screening processes, including SIDA badge eligibility
- Ability to manage multiple priorities in an ever-changing environment
Job Duties
- Spend 80% of time on the floor in a customer-facing environment at the airport
- Ensure CLEAR and TSA policy and procedures are conducted with the highest levels of security and integrity
- Monitor and drive security, service and sales on each shift
- Manage shift briefings, debriefs and huddles, as well as any changes, breaks and rotations
- Coach, mentor, and train the team to meet sales and customer service goals and standards
- Oversee asset control and devices, troubleshoot technology issues when necessary
- Represent CLEAR throughout the airport, TSA and airline community by building strong stakeholder relationships
- Manage incident prevention and responses
- Attend station management team meetings
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Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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