Assistant Operations Manager – Food and Beverage, Events Operations
Job Overview
Employment Type
Full-time
Compensation
Type:
Hourly
Rate:
Range $27.88 - $34.62
Work Schedule
Standard Hours
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
performance bonuses
Training and Development
Job Description
Marriott International is a globally recognized leader in the hospitality industry, known for its commitment to delivering exceptional guest experiences and maintaining high standards across its portfolio of brands. Located in Torrance, California, the Torrance Marriott Redondo Beach hotel exemplifies Marriott's dedication to quality service, innovation, and community. As part of Marriott International, the hotel benefits from a network of properties worldwide that share a commitment to hospitality excellence and employee development. The hotel's location offers a vibrant coastal community atmosphere, blending convenience and luxury for guests and associates alike.
The role being offered is a full-time management positi... Show More
The role being offered is a full-time management positi... Show More
Job Requirements
- High school diploma or GED
- 2 years of relevant hospitality experience or 3 years of experience in two hospitality disciplines if no formal education
- Strong leadership and communication skills
- Ability to multitask and coordinate multiple departments
- Knowledge of brand standards, operational policies and legal compliance
- Willingness to work full-time on-site at Torrance Marriott
- Ability to conduct guest room inspections and oversee event setups
- Familiarity with food and beverage service standards and inventory management
- Capability to assist with financial and administrative duties
- Commitment to providing exceptional guest service
- Ability to handle and resolve guest complaints
- Willingness to participate in training and staff development
- Eligibility to work in the United States
Job Qualifications
- High school diploma or GED or 2-year degree from an accredited university in hotel and restaurant management, hospitality, business administration or related major
- 2 years of experience in food and beverage, culinary, guest services, front desk, housekeeping or related professional area
- Alternatively, 3 years of experience in two hospitality areas including food and beverage, culinary, guest services, front desk, housekeeping or related professional area
- Experience running shifts, scheduling, performance management, problem solving and running day-to-day operations
- Strong interpersonal and communication skills
- Knowledge of OSHA regulations
- Ability to lead and motivate teams
- Understanding of budgeting and financial reports
- Experience in customer service and complaint resolution
Job Duties
- Lead daily front desk, housekeeping, or guest services shift operations
- Assist in supervising inspection programs for guestrooms and public spaces
- Open and close restaurant, bar, or food and beverage outlet shifts
- Ensure event rooms are set according to event documentation and customer requirements
- Manage departmental inventories and assets including ordering supplies
- Conduct room function inspections prior to each event
- Participate in financial management and budgeting activities
- Motivate and coach staff to provide exceptional customer service
- Handle guest complaints and provide effective resolutions
- Attend and participate in staff and departmental meetings
- Support training, performance appraisals, and hiring activities
- Schedule employees to ensure shift coverage and meet productivity goals
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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