ASSISTANT OPERATIONS MANAGER - FOOD & BEVERAGE
Job Overview
Employment Type
Full-time
Compensation
Type:
Salary
Rate:
Range $60,000.00 - $70,000.00
Work Schedule
Flexible
Benefits
Tuition Reimbursement
Fitness Reimbursement
Wellbeing reimbursement
Cell phone reimbursement
Dry-cleaning reimbursement
Discounted parking
Medical insurance
Dental Insurance
Vision Insurance
Flexible spending account
Disability insurance
Life insurance
Roth IRA
401(k) options
discounted stock purchase
Paid sick leave
Paid vacation
Paid holidays
Additional paid days off
Paid Family Bonding Time
Financial adoption assistance
Free room nights
discounted room nights
Employee assistance program
Discounts and partnerships via PerkSpot
Job Description
Hyatt Regency Waikiki Beach and Spa is a premier hotel resort located in the heart of Waikiki, Honolulu, Hawaii. Known for its luxurious amenities and beachfront location, this expansive complex offers 1230 guest rooms and suites spread across a beautifully designed property that blends tranquility with modern conveniences. Part of the globally recognized Hyatt Hotels Corporation, Hyatt Regency Waikiki Beach and Spa captures the essence of Hawaiian hospitality while providing guests with exceptional accommodations, dining options, and recreational activities. The resort caters to a diverse clientele, including leisure travelers, business guests, and large conventions, making it a vibrant and dynamic... Show More
Job Requirements
- High school diploma or equivalent
- Previous food and beverage management experience
- Ability to multi-task and work in a fast-paced environment
- Strong communication and analytical skills
- Ability to supervise and lead teams effectively
- Willingness to work flexible hours including weekends and holidays
- Knowledge of and compliance with health and safety regulations
- Ability to maintain professional relationships and promote open communication
Job Qualifications
- Minimum 2 years of experience in food and beverage management preferably with Hyatt
- Experience in a union environment preferred
- Familiarity with food and beverage systems such as Simphony, EMC, RealTime, SevenRooms and Kronos
- Strong organizational skills
- Ability to work a flexible schedule based on business needs
- Proven leadership skills with high energy and entrepreneurial spirit
- Effective verbal and written communication skills
- Excellent interpersonal and administrative skills
- Proficiency with Microsoft Office suite including Word and Excel
- Demonstrated ability to provide exceptional customer service and improve operational profitability
Job Duties
- Oversee multiple food and beverage outlets operations
- Schedule and forecast staffing needs
- Train, coach and mentor employees
- Ensure compliance with federal, state and local laws as well as Hyatt standards
- Conduct opening and closing operations including end-of-day reports and inventory requisitions
- Perform daily walk-throughs to maintain standards and health regulations compliance
- Supervise staff presence on the floor during service hours
- Resolve guest complaints and respond to online feedback
- Manage payroll and scheduling weekly
- Follow up on projects and interdepartmental requests
- Assist with hiring, onboarding and training new employees
- Act as liaison for food and beverage spaces within the property
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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