Job Overview
Employment Type
Full-time
Compensation
Type:
Salary
Rate:
Range $57,000.00 - $62,000.00
Work Schedule
Flexible
Benefits
Health Insurance
401K with company match
discounted room nights
Education Assistance
Paid Time Off
Employee parking
Access to hotel gym
Free Meals
Job Description
Hyatt Regency Minneapolis is part of the renowned Hyatt Hotels Corporation, a global leader in the hospitality industry known for celebrating individuality and fostering a culture of care among its employees and guests. The brand emphasizes empowering its team members to perform their best while consistently delivering unique and memorable experiences. Hyatt Regency Minneapolis is a bustling hotel in the heart of Minneapolis, recognized for maintaining a welcoming atmosphere for guests through stress-free and affordable stays. The hotel places a strong emphasis on a supportive work environment, where team collaboration is valued, and achievements are celebrated. Colleagues enjoy access to... Show More
Job Requirements
- Minimum of high school diploma or equivalent
- previous front office supervisory experience preferred
- strong communication and interpersonal skills
- ability to work in a fast-paced environment
- flexibility to work varied shifts including weekends and holidays
- proficiency with hotel management software systems
- attention to detail and strong organizational skills
Job Qualifications
- A true desire to satisfy the needs of others in a fast paced environment
- refined verbal and written communication skills
- minimum of one year previous front office supervisory experience preferred
- ability to work a flexible schedule
Job Duties
- Ensure smooth check-in and check-out processes
- address guest inquiries and resolve complaints to enhance guest satisfaction
- supervise front desk personnel and manage their schedules
- conduct training sessions and ensure adherence to standard operating procedures
- assist the Front Office Manager in daily operations including managing reservations and billing processes
- liaise with other departments to ensure seamless hotel operations
- monitor service quality and implement corrective action plans based on guest feedback
OysterLink connects hospitality businesses with candidates.
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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