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ASM Global

Assistant Operations Manager

Job Overview

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Employment Type

Temporary
Full-time
Part-time
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Work Schedule

Flexible
Day Shifts
Weekend Shifts
Night Shifts
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Benefits

Medical insurance
Dental Insurance
Vision Insurance
Life insurance
Disability insurance
Paid vacation
401k plan

Job Description

Legends Global is a leading company specializing in the management and operation of live events, venues, and premium brand partnerships around the world. With a vast network encompassing 450 venues globally, Legends Global proudly hosts approximately 20,000 events annually, attracting an audience of 165 million guests. The company provides comprehensive services ranging from feasibility and consulting to venue management and content booking, thereby delivering a seamless and white-label experience that keeps their partners in the spotlight. The company culture emphasizes respect, ambitious thinking, collaboration, and bold action, cultivating an inclusive workplace where employees can express their authentic selves, make meaningful... Show More

Job Requirements

  • Bachelor's degree from technical college with major in management or maintenance engineering
  • Minimum of 2 years experience in supervising or managing in a similar facility
  • Experience may be substituted for education
  • Supervisory experience preferred
  • Ability to work flexible hours including day, night and overnight shifts, weekends and holidays

Job Qualifications

  • Bachelor's degree from technical college with major in management or maintenance engineering
  • Minimum of 2 years experience in supervising or managing in a similar facility
  • Additional experience may be substituted for education
  • Supervisory experience preferred
  • Excellent organization skills
  • Ability to prioritize and to handle multiple projects simultaneously
  • Good written, verbal and interpersonal skills
  • Ability to interact with all levels of staff including management
  • Ability to effectively supervise staff
  • Strong customer service skills
  • Professional presentation, appearance and work ethic
  • Some computer skills
  • Ability to work with limited supervision and as a team member
  • Proven leadership and strong communication skills
  • Ability to work flexible hours including day, night and overnight shifts, weekends and holidays

Job Duties

  • Manage all aspects of facility operations including front and back-of-house, preventive maintenance, third-party contracting, staffing, and venue setup and tear-down at Acrisure Amphitheater and Van Andel Arena
  • Hire, train and supervise full-time, part-time and temporary staff
  • Assist the Operations Manager and Director in directing, supervising and scheduling all aspects of operations including building and grounds, technical services, event services, ADA compliance, public safety, security, custodial services and parking departments
  • Coordinate operations activities with other building departments and show-related contractors
  • Implement facility rules, regulation policies and procedures
  • Anticipate problems and appropriate solutions
  • investigate, analyze and resolve operational problems and complaints
  • Provide clear, concise, and timely communication of directives to other departments
  • Ensure the operations department receives pertinent information for effective use of the facility and staffing
  • Lead or hire outside contractors or facility staff for groundskeeping duties including landscaping and debris cleanup
  • Assure facility readiness and smooth operation of events
  • Purchase and maintain equipment and supplies
  • Maintain the Master MSDS log in the building

Job Qualifications

Experience

Mid Level (3-7 years)

Job Location