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ASM Global

Assistant Operations Manager

Job Overview

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Employment Type

Full-time
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Compensation

Type:
Salary
Rate:
Range $41,200.00 - $68,100.00
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Work Schedule

Standard Hours
Weekend Shifts
Night Shifts
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Benefits

Medical insurance
Dental Insurance
Vision Insurance
Life insurance
Disability insurance
Paid vacation
401k plan

Job Description

Legends and ASM Global have merged their considerable strengths to become a dominant force in the sports, entertainment, and live events industry. This joint venture offers a comprehensive, end-to-end solution that covers all aspects of venue operations and revenue generation for some of the world's most iconic brands and venues. Legends supplies a data-driven, 360-degree approach that encompasses planning, sales, hospitality, partnerships, and merchandise, ensuring exceptional experiences for clients and guests alike. ASM Global, recognized globally as the leader in venue management and live event production, operates over 400 arenas, stadiums, convention and exhibition centers, and performing arts venues. Both... Show More

Job Requirements

  • Associate degree in business, facility management, or related field preferred
  • Equivalent combination of education and experience considered
  • Minimum 2-3 years of experience in facility operations, event management, or related field
  • At least one year in a supervisory or leadership role
  • Advanced knowledge of event setup and conversion procedures, custodial standards, and facility maintenance practices
  • Strong leadership skills
  • Excellent communication and interpersonal skills
  • Strong organizational and time management abilities
  • Proficiency in Microsoft Office, CMMS or event management software, and timekeeping systems
  • Knowledge of OSHA, ADA, and other safety regulations
  • Ability to lift up to 50 lbs and work irregular hours including nights, weekends, and holidays
  • Commitment to integrity, professionalism, confidentiality, and customer service

Job Qualifications

  • Associate degree in Business, Facility Management, or a related field preferred
  • Equivalent combination of education and experience considered
  • Minimum 2-3 years experience in facility operations, event management, or a related field
  • At least one year in a supervisory or leadership role
  • Advanced knowledge of event setup, conversion procedures, custodial standards, and facility maintenance practices
  • Strong leadership skills with ability to motivate, coach, and evaluate team performance
  • Excellent communication and interpersonal skills
  • Strong organizational and time management abilities
  • Proficiency in Microsoft Office, CMMS or event management software, and timekeeping systems
  • Knowledge of OSHA, ADA, and other safety regulations
  • Ability to lift up to 50 lbs and work irregular hours including nights, weekends, and holidays
  • Commitment to integrity, professionalism, confidentiality, and customer service

Job Duties

  • Oversee and participate in daily facility operations including event setups, conversions, and custodial functions ensuring compliance with task prioritization lists, event orders, timelines, and facility standards
  • Review event requirements and coordinate with Event Managers, Production, Food and Beverage Operations, and Maintenance/Engineering teams to confirm logistics and timelines and determine adequate staff levels and equipment needs
  • Supervise and participate in all large-scale or complex conversions as required
  • Maintain quality assurance standards through regular facility inspections and operational checklists
  • Evaluate workflows and recommend process improvements to enhance efficiency, cost-effectiveness, and sustainability
  • Support the Operations Manager in developing and enforcing policies and standard operating procedures
  • Supervise Operations Supervisors, full-time and part-time staff, and contracted labor during event conversions and custodial shifts
  • Participate in recruitment, hiring, training, evaluation, and development of staff
  • Assist with scheduling, timekeeping, and attendance monitoring
  • Serve as a liaison to ensure communication and service delivery across departments
  • Promote a culture of safety, accountability, and teamwork
  • Assist in preparation and management of department operating budget including labor forecasting and supply purchasing
  • Monitor expenditures for budget compliance and cost savings opportunities
  • Oversee procurement and inventory of operational supplies and equipment
  • Maintain accurate records of work orders, event reports, labor hours, and operational metrics
  • Ensure compliance with OSHA, ADA, and Minnesota Fire Code regulations and safety policies
  • Oversee proper handling and storage of hazardous materials
  • Partner with facility leadership to support sustainability initiatives
  • Respond to facility and event emergencies coordinating with internal and external teams
  • Participate in pre-event meetings, walkthroughs, and post-event evaluations
  • Build and maintain positive relationships with vendors and partners
  • Participate in the building's Manager on Duty program
  • Serve as Acting Operations Manager in their absence
  • Perform all other duties as assigned

Job Qualifications

Experience

Mid Level (3-7 years)

Job Location