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ASM Global

Assistant Operations Manager

Job Overview

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Employment Type

Full-time
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Compensation

Type:
Salary
Rate:
Range $68,000.00 - $72,000.00
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Work Schedule

Flexible
Weekend Shifts
Night Shifts
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Benefits

Medical insurance
Dental Insurance
Vision Insurance
Life insurance
Disability insurance
Paid vacation
401k plan

Job Description

Legends and ASM Global have partnered to set a new standard in the sports, entertainment, and live events industry. Legends is known for its 360-degree, data-driven approach across various operational verticals including planning, sales, partnerships, hospitality, and merchandise. With top-tier clients worldwide, Legends is dedicated to delivering exceptional experiences and tailored solutions. ASM Global, as the world leader in venue management and live event production, manages over 400 venues across arenas, stadiums, convention and exhibition centers, and performing arts venues globally. Both companies have combined their expertise and global reach to provide comprehensive, end-to-end venue operations and revenue generation services... Show More

Job Requirements

  • Associate degree preferred
  • Minimum 2-3 years experience in relevant field
  • At least 1 year supervisory experience
  • Advanced knowledge of event setup and facility maintenance
  • Strong leadership skills
  • Excellent communication
  • Organizational skills
  • Ability to adjust to event changes
  • Proficiency with Microsoft Office and related software
  • Knowledge of OSHA and ADA regulations
  • Physical ability to lift 50 lbs and work irregular hours
  • Commitment to professionalism and customer service

Job Qualifications

  • Associate degree in Business, Facility Management, or related field preferred
  • Equivalent combination of education and experience considered
  • Minimum 2-3 years experience in facility operations, event management, or related field
  • At least 1 year in supervisory or leadership role
  • Advanced knowledge of event setup, conversion procedures, custodial standards, and facility maintenance
  • Strong leadership and team motivation skills
  • Excellent communication and interpersonal skills
  • Ability to collaborate across departments and work under pressure
  • Strong organizational and time management skills
  • Ability to manage multiple projects simultaneously
  • Proficient in Microsoft Office and event management software
  • Knowledge of OSHA, ADA, and safety regulations
  • Ability to handle physical demands of the job
  • Commitment to integrity, professionalism, confidentiality, and customer service

Job Duties

  • Oversee and participate in daily facility operations including event setups, conversions, and custodial functions
  • Review event requirements and coordinate with Event Managers, Production, Food and Beverage, and Maintenance/Engineering to confirm logistics and staffing
  • Supervise and participate in large-scale or complex event conversions
  • Maintain quality assurance standards through facility inspections and operational checklists
  • Evaluate workflows and recommend improvements for efficiency and cost-effectiveness
  • Support development and enforcement of policies and standard operating procedures
  • Supervise Operations Supervisors, full-time and part-time staff, and contracted labor during event conversions and custodial shifts
  • Participate in recruitment, hiring, training, evaluation, and development of staff
  • Assist with scheduling, timekeeping, and attendance monitoring
  • Serve as liaison with internal departments to ensure communication and service delivery
  • Promote culture of safety, accountability, and teamwork
  • Assist in preparation and management of operating budgets including labor forecasting and inventory control
  • Monitor expenditures and identify cost savings
  • Oversee procurement, inventory, maintenance, and replacement of operational supplies and equipment
  • Maintain accurate records of work orders, event reports, labor hours, and metrics
  • Ensure compliance with OSHA, ADA, and Minnesota Fire Code regulations and safety policies
  • Oversee hazardous materials handling and documentation
  • Support sustainability initiatives including recycling and energy efficiency
  • Respond to facility and event emergencies coordinating with internal teams and external agencies
  • Facilitate communication with clients and event promoters for successful event execution
  • Participate in pre-event meetings, walkthroughs, and post-event evaluations
  • Build and maintain relationships with third-party staff, vendors, and partners
  • Participate in the Manager on Duty program
  • Serve as Acting Operations Manager in absence of Operations Manager
  • Perform all other duties as assigned

Job Qualifications

Experience

Mid Level (3-7 years)

Job Location