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Job Overview
Employment Type
Full-time
Compensation
Salary
Range $70,000.00 - $90,000.00
Work Schedule
Standard Hours
Benefits
Health Insurance
Paid Time Off
Career advancement opportunities
Job enrichment
supportive work environment
Job Description
Hyatt Hotels Corporation is a leading global hospitality company known for its commitment to exceptional guest service and innovative experiences. With a diverse portfolio of luxury and business hotels worldwide, Hyatt focuses on creating memorable stays through the dedication of its caring and attentive associates. Hyatt operates in a competitive hospitality landscape, emphasizing professional growth, supportive work environments, and opportunities for career advancement for its employees. The company values employees who are passionate about delivering quality service and enhancing guest satisfaction, reflecting Hyatt's reputation for excellence within the hotel industry.
The Operations Manager role at Hyatt is a vital leader... Show More
The Operations Manager role at Hyatt is a vital leader... Show More
Job Requirements
- Minimum one year of front office experience in a management or supervisory role
- strong desire to satisfy needs of others in a fast paced environment
- knowledge of computers and systems
- successful problem solving skills
- able to communicate written and spoken English
- excellent overall communication skills
- able to multi-task
- ability to work well in a team environment
- able to stand for extended periods of time
Job Qualifications
- Minimum one year of front office experience in a management or supervisory role
- strong desire to satisfy guest needs in a fast-paced environment
- knowledge of computer systems relevant to front office operations
- successful problem-solving skills
- proficiency in written and spoken English
- excellent overall communication skills
- ability to multitask effectively
- capability to work well in a team environment
- physical ability to stand for extended periods
Job Duties
- Oversee front office staff and operations
- manage cash control for agents
- assess and fulfill staffing needs
- schedule staff and coordinate shifts
- train and develop front office personnel
- assist and lead guest experience from VIP pre-arrival to post departure
- maintain professional relationships with all hotel departments
- respond to guest requests with problem-solving and adherence to brand standards
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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