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Five Rivers MetroParks

Assistant Market Manager

Job Overview

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Employment Type

Full-time
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Compensation

Type:
Salary
Rate:
Range $44,387.20 - $55,473.60
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Work Schedule

Flexible
Weekend Shifts
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Benefits

Medical health insurance
Dental Insurance
Vision Insurance
basic life insurance
voluntary life insurance
accident coverage
critical illness coverage
OPERS retirement benefits
vacation
sick leave
Personal Leave
Holidays
Employee assistance program

Job Description

Five Rivers MetroParks is a renowned public agency dedicated to providing exceptional outdoor recreational experiences, conservation efforts, and educational opportunities across a diverse range of metropolitan parks in Ohio. The organization is committed to enhancing the quality of life for the community by maintaining vibrant public spaces that foster environmental stewardship, healthy living, and community engagement. With a focus on sustainability and accessibility, Five Rivers MetroParks offers an inviting environment for residents and visitors to explore and enjoy natural beauty and local culture.

This particular role supports the daily operations of the 2nd Street Market, an essential hub wi... Show More

Job Requirements

  • Valid driver's license which meets Five Rivers MetroParks' insurance carrier guidelines
  • ability to successfully complete a criminal background check and drug screening test prior to employment
  • willingness and ability to work a varied schedule, including evenings and most weekends
  • strong customer service and interpersonal skills
  • basic proficiency in budget management and event coordination
  • effective communication and team leadership abilities

Job Qualifications

  • Associate's degree in business management or a closely related field
  • 5 years of customer service experience in a retail setting or other equivalent experience
  • willingness and ability to work a varied schedule, including evenings and most weekends
  • experience working in marketing, communications, or a closely related field is preferred

Job Duties

  • Provides operational support for the market by overseeing daily opening and closing procedures, delivering exceptional customer service, and promptly addressing vendor and customer concerns
  • takes a lead role in forming partnerships that further the strategic initiatives of MetroParks while also having a positive impact on cost recovery
  • leads a team that plans, budgets annually and coordinates logistics for special events and programming
  • leads efforts to promote market vendors to the community
  • schedules and promotes events on the market's social media platforms by creating content and coordinating joint promotions with the marketing department and market vendors
  • participates in the selection process for new vendors
  • performs administrative and clerical tasks, including maintaining attendance and performance records, managing budgets, processing accounts payable/receivable, and completing other office duties as assigned
  • serves as a point of contact for vendors, visitors, and community partners
  • responds promptly to inquiries, concerns, and feedback
  • supports the recruitment, onboarding, orientation of vendors, and seasonal staff
  • helps plan and coordinate special events, programs, and community outreach activities at the market
  • monitors facility cleanliness, maintenance needs, and safety concerns
  • reports or resolves issues as appropriate
  • assists with financial transactions, budget tracking, and data collection for reporting
  • promotes a positive, inclusive, and customer-focused experience for all visitors
  • acts as the market manager in their absence
  • maintains confidentiality of sensitive information and records
  • monitors compliance with market rules, health/safety regulations, and agency policies
  • works assigned schedule with consistent, punctual attendance, and is available to work outside normal hours as required

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Job Qualifications

Experience

Mid Level (3-7 years)

Job Location

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