Job Overview
Employment Type
Full-time
Compensation
Type:
Hourly
Rate:
Range $16.25 - $23.75
Work Schedule
Flexible
Weekend Shifts
Benefits
Health Insurance
Dental Insurance
Paid Time Off
employee discount
Career development opportunities
Retirement Plan
Flexible Schedule
Job Description
CC's Coffee House, established in 1995, has built a reputation as one of the greatest places to work within every neighborhood it serves. The company is devoted to providing exceptional service that goes beyond expectations not only to customers but also among its team members, upholding a strong culture based on values, mission, and community connection. Known for its welcoming atmosphere and quality coffee offerings, CC's Coffee House remains a leading local brand in the coffee shop industry, constantly evolving to better serve communities while promoting a positive workplace environment where employees grow and thrive.
The Assistant Manager... Show More
The Assistant Manager... Show More
Job Requirements
- Ability to work a minimum of 40 hours per week and have flexible availability, including weekends and varied shifts
- must possess a current, valid driver's license and maintain proper automobile insurance when driving for company business
- ability to stand for long periods of time and lift up-to 40 lbs. as part of daily store operations
- SERV Safe Food Manager Certification (or equivalent nationally recognized food safety certification) preferred
Job Qualifications
- High school diploma or GED required
- minimum of one (1) year of related supervisory experience in food service, retail, or hospitality or an equivalent combination of education and experience
- ability to read and interpret safety rules, operating and maintenance instructions, and procedure manuals
- strong communication skills including the ability to prepare reports, write correspondence, and speak effectively before groups of team members or guests
Job Duties
- Lead team members by effectively coaching, motivating, training, and supporting them
- conduct performance appraisals with prior supervisor approval
- complete new hire paperwork, deliver corrective actions appropriately, and assist with training for new hires and Store Supervisors
- support daily operations including labor management, scheduling, maintaining coverage, ordering products and supplies, controlling waste, and compiling reports
- uphold and enforce CC's policies, procedures, and standards of operation
- communicate effectively using a positive tone
- keep team members informed through tools such as pre-shift meetings, store meetings, Latte News postings, and training materials
- deliver outstanding guest experiences and ensure team members do the same by greeting guests warmly, engaging with sincerity, providing product knowledge, recommending/upselling products, and demonstrating brewing equipment when appropriate
- maintain superior product quality by preparing beverages, pastries, and other menu items according to company recipes, procedures, and standards
- supervise guest service and resolve complaints or concerns promptly and effectively
- partner with the General Manager to create and execute Local Store Marketing initiatives and implement company promotional campaigns
- perform opening and closing duties, including securing the premises per company policy
- manage cash handling and security during shifts, including till counts, reconciliations, deposits, and changing orders in compliance with company cash procedures
- direct team members in maintaining store cleanliness, organization, and equipment standards, ensuring compliance with health and safety regulations
- submit repair/maintenance work orders as needed
- conduct inventory counts, place and receive orders, rotate stock, merchandise displays, and ensure proper product presentation
- follow incident reporting policies in cases of guest or team member safety/security issues
- provide recommendations for hiring, promotion, and termination decisions
- manage shifts independently when required, making staffing and operational decisions to support business needs
- transport deposits to and from the bank, if necessary, in compliance with cash handling policy
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
We didn't receive the exact location for this job posting,
please contact the employer.
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