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Job Overview
Employment Type
Full-time
Part-time
Hourly
Compensation
Hourly
Range $23.00 - $25.00
Work Schedule
Flexible
Weekend Shifts
Benefits
Medical insurance
Dental Insurance
Vision Insurance
Life insurance
flexible spending accounts
401k
vacation
sick leave
holiday leave
discount programs
Job Description
Ace Parking is a highly respected leader in the parking management industry, boasting over 75 years of experience and a steadfast dedication to excellence. As one of the nation's premier parking management experts, the company has built its success on the foundation of valuing people—clients, partners, guests, and team members alike. This people-first philosophy is at the core of Ace Parking's sustained growth and remarkable reputation. They emphasize respect, courtesy, and exceptional service, earning gratitude and loyalty from their customers. As a privately held company, Ace Parking combines the stability of long-standing expertise with the dynamic ability to innovate and... Show More
Job Requirements
- Bachelor’s degree preferred but not required
- One-year supervisory experience required
- Must be willing to work a flexible schedule including weekends
- Must be able to meet Motor Vehicle Requirement (MVR) guidelines
- Must have and maintain a valid driver’s license
- Must be able to drive a manual transmission vehicle
- Excellent customer service skills
- Exceptional oral and written communication skills
- Knowledge of and working skills in Microsoft Office Suite
- Ability to multi-task in a fast-paced working environment
- Ability to lift up to 25 lbs
- Ability to work in a high-energy environment handling multiple tasks within time constraints
Job Qualifications
- Bachelor’s degree preferred but not required
- One-year supervisory experience required
- Prior parking experience is a plus but not required
- Excellent customer service skills
- Exceptional oral and written communication skills
- Knowledge of and working skills in Microsoft Office Suite
- Ability to multi-task in a fast-paced working environment
- Ability to lift up to 25 lbs
- Ability to work in a high-energy environment handling multiple tasks within time constraints
Job Duties
- Ensuring that parking policies and procedures meet expectations and established standards while maximizing profitability and minimizing financial exposure
- Assisting in the management of team members including hiring, training, coaching, and counseling to ensure performance standards are met across multiple locations
- Assisting in planning and directing special event activities while coordinating with other supervisors and directors
- Responding to and resolving guest or visitor complaints, vehicle claims, and service discrepancies
- Maintaining continual communication with property management, site managers, customers, and guests
- Keeping the site manager informed of any management concerns and resolving issues promptly in their absence
- Conducting shift briefings and staff meetings to ensure effective communication
- Maintaining a safe and clean work environment by educating and directing team members on equipment and resource use
- Handling call offs and assisting with scheduling as necessary
- Performing diagnosis and preventative care maintenance
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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