Job Overview
Employment Type
Full-time
Compensation
Type:
Salary
Rate:
Exact $79,935.00
Work Schedule
Standard Hours
On-call
Benefits
Medical
Dental
Vision
Health savings account
Life insurance
Flexible Paid Time Off
Parental leave
Paid holidays
401(k) match
short/long term disability
Job Description
Learfield is a leading media and marketing company specializing in sports and live event management. With a strong presence across various venues and events nationwide, Learfield partners with local organizations to enhance ticket sales operations and provide exceptional experiences for event attendees. The Spokane Ticket Sales and Operations department is a vital part of their operations in Spokane, Washington, managing ticket sales and box office functions for multiple high-profile venues including the Spokane Public Facilities District, Bing Crosby Theatre, and the Spokane County Interstate Fair. Learfield is committed to fostering an inclusive work environment that values integrity, professionalism, and outstanding... Show More
Job Requirements
- Preferred 4+ years progressive box office management experience including cash management
- preferred 4+ years of Paciolan software experience
- strong writing and verbal communication skills
- strong interpersonal skills including ability to lead a team and deal professionally with public and coworkers
- demonstrated ability to multi-task and prioritize to meet deadlines
- strong time management skills required and ability to maintain composure and decision-making skills in stressful situations
- ability to communicate and develop effective working relationships with fellow associates, managers, outside representatives and agencies
- proficiency in Microsoft Office products
- behaves with integrity and honesty and is open with clients and fellow associates
- develops effective working relationships with fellow associates, managers, outside representatives and agencies
Job Qualifications
- Preferred 4+ years progressive box office management experience including cash management
- preferred 4+ years of Paciolan software experience
- strong writing and verbal communication skills
- strong interpersonal skills including ability to lead a team and deal professionally with public and coworkers
- demonstrated ability to multi-task and prioritize to meet deadlines
- strong time management skills
- ability to maintain composure and decision-making skills in stressful situations
- proficiency in Microsoft Office products
- behaved with integrity and honesty
- developed effective working relationships with associates, managers, outside representatives and agencies
Job Duties
- Assist manager of Spokane ticket sales and operations with overall box office operations and event ticketing staff
- work directly with promoter requests for individual event scaling, sales, promotions, discounts, group sales, daily reporting
- build, maintain, and manage events in ticketing system including season ticketing, packages, platinum seating, aisle seating, and seat level pricing, and HTML requests
- prepare event settlements, statements, and required reports for day/night-of event settlement with venues, promoters, and government
- distribute settlement documentation to Paciolan accounting and appropriate client parties
- administer daily box office cash deposits, maintain safe logs, reconcile credit card sales, prepare for armored car pick up
- assist with personnel placement, evaluation, training coordination, discipline, scheduling, and supervision
- train and lead ticket service representatives in guest relations initiatives
- assist in planning and execution of staff meetings
- monitor part-time staff hours budget for payroll
- act as chief liaison for vendors and escalated customer service inquiries
- manage day/night of event ticketing problem resolution
- ensure all associates provide superior customer service
- attend weekly management meetings
- assist in on-call rotation
- perform additional duties as assigned
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
We didn't receive the exact location for this job posting,
please contact the employer.
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