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Job Overview
Employment Type
Full-time
Work Schedule
Standard Hours
Day Shifts
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
employee discount
Training and Development
flexible schedule
Job Description
Jack in the Box, Inc. is a renowned fast-food restaurant chain known for its commitment to providing superior customer service and quality food. Founded in 1951, the company has grown to become one of the leading quick-service restaurants in the United States, with a strong emphasis on innovation and customer satisfaction. Jack in the Box is dedicated to fostering a positive workplace culture that values integrity, respect, and development opportunities for its employees. The company's operational philosophy revolves around the Service Profit Chain and its Brand Promise, prioritizing excellent internal and external service to build lasting relationships with both employees... Show More
Job Requirements
- Must be at least 18 years old
- completion of Assistant Manager training classes
- ServSafe certification
- ability to speak, read, and write effectively in English
- excellent interpersonal skills
- ability to perform and understand basic math concepts
- proven analytical skills
- good organization and planning skills
- self-starter with initiative
- working knowledge of personal computers and software applications
- must have a valid driver’s license and insurance
- ability to lift 10-65 lbs
- ability to stand and walk 85%-95% of shift
- ability to move freely around the restaurant
- ability to operate restaurant equipment and drive a motor vehicle.
Job Qualifications
- High school diploma, G.E.D., or equivalent
- Associate's or Bachelor's degree preferred
- minimum 1 year experience as a Shift Leader or Assistant Manager for internal promotion
- minimum 3 years Assistant Manager experience with P&L responsibility for external recruits
- must be 100% certified in all workstations
- must be ServSafe certified
- strong interpersonal and analytical skills
- ability to perform basic math
- working knowledge of computers and software
- valid driver's license and insurance
- ability to communicate effectively in English
- demonstrates integrity and ethical behavior
- commitment to employee development.
Job Duties
- Recruits, selects, trains, develops, and evaluates restaurant employees
- monitors staffing levels to ensure sufficient development and talent
- ensures training systems on workstations are implemented and followed
- identifies and develops internal candidates for management and Team Leader positions
- works with restaurant team to execute Service Profit Chain and Brand Promise
- creates a friendly, fun, clean, and safe restaurant environment
- motivates employees and recognizes performance appropriately
- complies with state and federal labor laws and regulations
- manages daily activities for operational excellence
- ensures guest satisfaction and consistency in food quality and service
- maintains restaurant cleanliness and maintenance
- responds to guest complaints professionally
- analyzes operational and financial performance data
- develops action plans for sales and profitability improvement
- monitors costs and adheres to budgets and goals
- manages conflict and promotes company culture with integrity and respect
- trains and coaches employees fostering promotion and development
- provides performance feedback and recognition
- serves as a role model for guest focus, food quality, safety, and business management
- adjusts to multiple demands and shifting priorities
- delegates and follows up systematically
- performs other related duties as assigned.
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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