Job Overview
Employment Type
Full-time
Compensation
Type:
Hourly
Rate:
Range $13.00 - $19.00
Work Schedule
Standard Hours
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
Training and development opportunities
performance bonuses
Job Description
The establishment hiring for the Assistant Manager position is a fast-paced, customer-focused restaurant committed to providing exceptional dining experiences. This restaurant operates within the quick-service restaurant (QSR) sector and is dedicated to upholding strict standards of food safety, customer satisfaction, and operational excellence. With a strong emphasis on team development, compliance, and financial management, the restaurant aims to maintain high-quality service while driving business growth.
The Assistant Manager role is a pivotal position within the restaurant’s management team. This role involves assisting in the overall management of restaurant operations to ensure smooth daily function and long-term success. The Assista... Show More
The Assistant Manager role is a pivotal position within the restaurant’s management team. This role involves assisting in the overall management of restaurant operations to ensure smooth daily function and long-term success. The Assista... Show More
Job Requirements
- High school diploma or equivalent
- One year restaurant management experience
- Food safety certification according to state or local requirements
- Reliable transportation
- Maintain a valid driver’s license and insurance for positions requiring driving
- Ability to work flexible schedules including evenings, weekends and holidays
- Strong leadership and team development skills
- Effective communication skills
- Ability to manage multiple priorities and perform under pressure
- Commitment to customer service excellence
Job Qualifications
- High school diploma or equivalent
- One year restaurant management experience, QSR preferred
- Advanced studies in business, restaurant management or related field helpful
- Food safety certification according to state or local requirements
- Strong leadership and interpersonal skills
- Ability to operate under minimal supervision
- Excellent organizational skills
- Ability to analyze reports and manage inventory
- Effective communication and conflict resolution skills
- Experience in financial management and auditing
Job Duties
- Assist in recruitment of successful shift manager and hourly candidates for the restaurant
- Implement and utilize company-defined employee orientation program
- Facilitate development and training plans for the restaurant team
- Build and maintain a positive and motivating work environment
- Assist in conducting performance reviews for the restaurant team
- Provide timely feedback and recognition
- Use constructive disciplinary procedures and properly document employee performance
- Ensure communication channels and problem resolution is available on all shifts
- Utilize communication processes such as bulletin boards, postings, and company information
- Escalate applicable matters to RGM, DM or HR
- Ensure restaurant meets company guest standards
- Lead the restaurant team by example to ensure 100 percent guest satisfaction
- Deliver at or above company standards in VOC initiatives
- Utilize BLAST method when resolving guest complaints and empower team
- Track, complete and manage restaurant financial controllables including labor, overtime, food, supplies, audits, cash management and bank deposits
- Maintain and protect all company assets
- Develop CORE behaviors and standards
- Ensure compliance with all training standards
- Maintain operational updates and keep restaurant manuals current
- Follow proper opening, closing, safety and security procedures
- Maintain cleanliness and preventive maintenance programs
- Ensure compliance with municipal, state and federal codes, health inspections and sanitation procedures
- Utilize food safety checklist and ensure all food safety procedures are followed
- Communicate operational variances and employee issues to RGM or District Manager
- Monitor deletions and over rings to ensure adherence to standards
- Complete employee and restaurant paperwork timely
- Comply with all company policies
- Implement and execute all marketing programs to their fullest
- Recognize business generators and traffic patterns and plan shifts accordingly
- Build trusting relationships with restaurant team, management, vendors, and customers
- Represent the company in a positive manner
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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