Job Overview
Employment Type
Full-time
Compensation
Type:
Hourly
Rate:
Range $25.77 - $29.33
Work Schedule
Standard Hours
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
bonus eligible
Training and Development
Job Description
JW Marriott Atlanta Buckhead is a distinguished luxury hotel located in the vibrant city of Atlanta, Georgia. As part of the prestigious JW Marriott brand under Marriott International, this property is committed to delivering exemplary service and an unforgettable guest experience. Known for its elegant accommodations, sophisticated amenities, and exceptional hospitality, JW Marriott Atlanta Buckhead upholds the brand’s reputation for excellence across its portfolio of more than 100 properties worldwide. Marriott International is recognized globally for its dedication to fostering an inclusive, diverse workplace where associates are valued and empowered to excel. The company promotes career growth, learning opportunities, and... Show More
Job Requirements
- High school diploma or GED
- Minimum three years experience in guest services, front desk, housekeeping or related area
- Or 2-year degree in Hotel and Restaurant Management, Hospitality, Business Administration or related field
- Minimum one year experience in guest services, front desk, housekeeping or related area
- Ability to work full time onsite at JW Marriott Atlanta Buckhead
- Strong organizational and communication skills
- Ability to handle employee concerns and guest complaints professionally
- Compliance with company policies and procedures
Job Qualifications
- High school diploma or GED with three years experience in guest services, front desk, housekeeping or related area
- 2-year degree from an accredited university in Hotel and Restaurant Management, Hospitality, Business Administration or related major with one year experience in guest services, front desk, housekeeping or related area
- Strong communication and interpersonal skills
- Ability to operate departmental equipment
- Knowledge of night audit and loss prevention procedures
- Ability to manage employee scheduling and performance
- Customer service orientation with problem-solving skills
Job Duties
- Opens and closes front desk and housekeeping shifts ensuring checklist completion
- Runs and reviews critical room operations reports
- Operates department equipment and reports malfunctions
- Ensures employees have proper supplies and uniforms
- Understands and complies with night audit and loss prevention procedures
- Communicates performance expectations and handles employee questions
- Schedules employees according to business demand and tracks attendance
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Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
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